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Windows 7: BSOD for many reasons, mainly during long computer use.


10 Dec 2012   #1

Windows 7 Home 64 bit
 
 
BSOD for many reasons, mainly during long computer use.

I recently purchased my laptop at cyberpowerpc (custom gaming.) specs below. After about a few weeks I have been getting numerous BSODs and all for different reasons. When i check to see my temp, it stays below 65 Celsius. Maybe is there a thing that i need to uninstall or update some old drivers to prevent this from happening or whatever it is please help me. This is happening at around 2 bsod a day .Thank you.
Specs:

Operating System
Microsoft Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 @ 2.40GHz 51 C
Ivy Bridge 22nm Technology
RAM
16.0 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
MS-1762 (SOCKET 0) 28 C
Graphics
Generic PnP Monitor (1920x1080@60Hz)
Intel HD Graphics 4000
NVIDIA GeForce GTX 675M
Hard Drives
238GB ATA ADATA SP900 SCSI Disk Device (SSD) 32 C
Optical Drives
Slimtype DVD A DS8A8SH SCSI CdRom Device
Audio
Realtek High Definition Audio
If more needed please tell me.


My System SpecsSystem Spec
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11 Dec 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to SF.

Lots of 1A (Memory_Management) errors.

I'd suggest to start with testing RAM first.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
Errors are sometimes found after 8 passes.
Do this test overnight, before going to bed.
My System SpecsSystem Spec
11 Dec 2012   #3

Windows 7 Home 64 bit
 
 

I am not quite sure i could do that because i have a laptop. But i did noice that when my kaspersky tries to send an error report i get a bsod. I unistalled and so far its fine. Ill run all of he tests and post back result. Thank you!
My System SpecsSystem Spec
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11 Dec 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Hmm. I noticed that myself but ignored cause there are situations when the user is asked to replace their internet security program with MSE or another security software, the suggestion is rejected.

You can do the following as well:

Quote:
MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-
1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.
Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.
  • 1. Click on the
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow
Full tutorial here:Run Disk Check on your hard disk for file system errors and bad sectors on it:Free up the start-up, nothing except the antivirus is usually needed.By the way, does it BSOD in Safe Mode?
My System SpecsSystem Spec
13 Dec 2012   #5

Windows 7 Home 64 bit
 
 

Thanks! I already had Malwarebytes and when i ran MSE nothing was found. Also a week ago I ran SFC/scannow and nothing was found. However when you told me torun the memtest, i started it at night. When i was falling asleep it was at about 85 percent with 100 errors. When I woke up, it automatically booted to windows. I also use Advanced System Care 6 which is an all around great tool for cleaning my laptop. I haven't used safe mode too often to recognize that i get a BSOD in it. Should i do the memtest again and change some options? Thanks!
My System SpecsSystem Spec
13 Dec 2012   #6

Windows 7 Home 64 bit
 
 

Just got a BSOD. bad pool header
dump included
My System SpecsSystem Spec
14 Dec 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Sorry but:
Quote:
System Optimisers

This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.
Test each stick individually and remove the faulty one.
My System SpecsSystem Spec
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 BSOD for many reasons, mainly during long computer use.




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