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Windows 7: Continually getting BSOD upon playing games

11 Dec 2012   #1

Windows 7 Home Premium 64bit
 
 
Continually getting BSOD upon playing games

So far I have reformatted, and reinstalled Windows 7. And each time I believe that the problem has been fixed I start crashing while playing games.
It has happened with Far Cry 3, Spec Ops: The Line and even while playing Final Fantasy XIV (alpha).
Any help would be appreciated.

Thank you.




My System SpecsSystem Spec
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11 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello EnigmaX.

It is the problem with Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20). Try to update the driver.
Code:
lmvm rt64win7
start             end                 module name
fffff880`05514000 fffff880`05546000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Feb 26 14:34:13 2009 (49A65B0D)
    CheckSum:         000361A5
    ImageSize:        00032000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
update the network driver.
First, download the network card driver from manufactuer's website, Realtek
Then reinstall the driver:
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.
Install Service pack 1.
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows


Let us know the results.
My System SpecsSystem Spec
11 Dec 2012   #3

Windows 7 Ultimate x64 Full Retail SP1
 
 

For what it's worth, I updated my network driver and it seems to have helped (thanks ARC). Good luck EnigmaX
My System SpecsSystem Spec
.


13 Dec 2012   #4

Windows 7 Home Premium 64bit
 
 

I did what you said and updated the driver. Yet I still got another BSOD while playing FarCry 3. So I still do not know what the cause is. Here is the minidump from the latest crash.

Once again any and all help is appreciated.

Thank you.
My System SpecsSystem Spec
13 Dec 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The latest crash is USB related, but not much informative.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 1, fffff88006604e40}

Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpInterruptReadComplete+340 )

Followup: MachineOwner
---------
For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Let us know the results.

Edit:
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
My System SpecsSystem Spec
29 Jan 2013   #6

Windows 7 Home Premium 64bit
 
 

Okay so I thought I had totally fixed all my BSOD issues, but after running the Minecraft Server along with the game at the same time I pulled yet another BSOD.
Any help with these issues would be most appreciated.
My System SpecsSystem Spec
29 Jan 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Install Service pack 1.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Update the display driver.
Code:
fffff880`04a47000 fffff880`054d0000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Sep 28 07:44:57 2012 (50650821)
    CheckSum:         00A3EAAC
    ImageSize:        00A89000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Symantec Heuristics Driver
Code:
fffff880`0a5e45d8  fffff880`03eb9d1eUnable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.0.19\Definitions\BASHDefs\20130116.013\BHDrvx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
 BHDrvx64+0x23d1e
Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.
My System SpecsSystem Spec
19 Jul 2013   #8

Windows 7 Home Premium 64bit
 
 

It's been awhile since I've had any problems. yet my computer is now being a pain and giving me BSOD while playing games. Once again any help on what is causing this problem would be appreciated.
My System SpecsSystem Spec
20 Jul 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You havent reported back with the results for so long, and now came back after 6 months with the problem only? Dont you think that the feedback is necessary?

Anyway, your uploaded zip does not contain any crash dump at all.

Attachment 277292

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
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 Continually getting BSOD upon playing games




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