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Windows 7: I just got 2 BSOD while browsing


11 Dec 2012   #1

 
 
I just got 2 BSOD while browsing

solved

My System SpecsSystem Spec
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11 Dec 2012   #2

Windows 8.1 Pro x64
 
 

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

Third party antivirus software may be involved, remove Avast.

Old drivers, should be updated:
swivspnt.sys - Sierra Wireless Virtual Serial Port driver - https://www.sierrawireless.com/Support/Downloads.aspx
Asmmap64.sys - ATK Hotkey ATK0101 ACPI UTILITY driver - ASUS - Notebooks- ASUS K43SJ (Located in utilities)

Your system is out of date. Please run Windows Updates and install All updates including Service Pack 1
My System SpecsSystem Spec
11 Dec 2012   #3

 
 

Thanks for fast respond! However, how do I remove Daemon and Sierra driver? Because I already uninstall both of them long time ago :\

EDIT : Nvm I'm an idiot, didn't aware that SPTD uninstaller you posted. I'll let you know after I get rid of this driver.
My System SpecsSystem Spec
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11 Dec 2012   #4

 
 

UPDATE : sptd.sys has been removed and ATK Hotkey has been updated to newest version. I need to remove swivspnt.sys but Sierra wireless software has been uninstalled long time ago, how do I remove it then? :\
My System SpecsSystem Spec
11 Dec 2012   #5

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by warheat1990 View Post
UPDATE : sptd.sys has been removed and ATK Hotkey has been updated to newest version. I need to remove swivspnt.sys but Sierra wireless software has been uninstalled long time ago, how do I remove it then? :\
Navigate to 'C:\Windows\System32\drivers', locate swivspnt.sys and rename it to swivspnt.sys.old

That should stop it from loading.
My System SpecsSystem Spec
12 Dec 2012   #6

 
 

Quote   Quote: Originally Posted by yowanvista View Post
Quote   Quote: Originally Posted by warheat1990 View Post
UPDATE : sptd.sys has been removed and ATK Hotkey has been updated to newest version. I need to remove swivspnt.sys but Sierra wireless software has been uninstalled long time ago, how do I remove it then? :\
Navigate to 'C:\Windows\System32\drivers', locate swivspnt.sys and rename it to swivspnt.sys.old

That should stop it from loading.
Done, hope I won't get BSOD anymore. Thanks for the help
My System SpecsSystem Spec
16 Dec 2012   #7

 
 

Hello,

I just got another BSOD(PAGE FAULT IN NON PAGED AREA) after removing those 2 drivers, can someone help me to recheck what is the culprit?
My System SpecsSystem Spec
17 Dec 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec
20 Dec 2012   #9

 
 

I just tested all of my Memory, I have 2 stick, I'll just mention it as A and B.

1. A on slot 1 -> Fine.
2. A on slot 2 -> Fine.
3. B on slot 1 -> Fine.
4. B on slot 2 -> Fine.
5. A on slot 1 and B on slot 2 -> Error.
6. A on slot 2 and B on slot 1 -> Error.

It gives me an error only when I put them together :\
My System SpecsSystem Spec
21 Dec 2012   #10
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

To better help us to help you would you please add your systems specs? Here's how:SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
After doing this your specs will be available in each of your posts. Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.


Your RAM may need some timing or voltage adjustments, does your BIOS allow that?
download CPUID - System & hardware benchmark, monitoring, reporting, links are under the PayPal logos. Post snip of your Memory, SPD, and CPU tabs.
My System SpecsSystem Spec
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