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Windows 7: BSOD during restarts, Windows updates and while gaming


11 Dec 2012   #1

Windows 7 64 bit
 
 
BSOD during restarts, Windows updates and while gaming

This is on a newly build PC, every time i try to update windows it BSOD mid update. When i restart the computer it crashes and BSOD and i can play games in between 20 minutes to 2 hours before it BSOD. This has happened since the computer was build and i have no idea how to fix it. I was reading the forum rules and below are all the info i could gather.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF88803D5F428
BCP2: 0000000000000000
BCP3: FFFFF88003D5C9AB
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\121112-12620-01.dmp
C:\Users\Jonathan\AppData\Local\Temp\WER-31278-0.sysdata.xml
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My System SpecsSystem Spec
.

11 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard, Animator.

Install Service pack 1.
Code:
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

It is crashed by GIGABYTE On/Off Charge driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff88803d5f428, 0, fffff88003d5c9ab, 5}

Unable to load image \SystemRoot\system32\DRIVERS\AppleCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys

Could not read faulting driver name
Probably caused by : AppleCharger.sys ( AppleCharger+29ab )

Followup: MachineOwner
---------
IMO it should be uninstalled, as it is a known issue. Go to C:\Windows\System32\drivers andC:\Windows\SysWoW64\drivers and delete AppleCharger.sys.

Also uninstall other Gigabyte utilities, as they all are some unnecessary stuff, and causes problems every off and on.
Code:
Start Menu\Programs\GIGABYTE
Start Menu\Programs\GIGABYTE\EasySaver
Start Menu\Programs\GIGABYTE\ET6 (first run it, set everything th default, then uninstall it)
Scan the system for possible virus infection.
Code:
fffff880`0e4135d8  fffff880`00c721a0 ataport!WPP_MAIN_CB
Update your display driver.
Code:
fffff880`0e4142c8  fffff880`043a49e9Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x329e9
Latest AMD Catalyst Video Driver for Windows 7

Do some disc checks.
  1. Update your SSD's Firmware (Skip it, if it is not a SSD)
  2. Re-seat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

Let us know the results.
My System SpecsSystem Spec
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 BSOD during restarts, Windows updates and while gaming




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