bsod. start up. photo of error

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  1. Posts : 11
    Windows 7 Professional 64bit
       #1

    bsod. start up. photo of error


    hi sorry for formatting, posting from a phone.

    i get a bsod on start up and the attached error flashes for a second. can anyone help?
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    ov58szg said:
    hi sorry for formatting, posting from a phone.

    i get a bsod on start up and the attached error flashes for a second. can anyone help?
    Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

    When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?
      My Computer


  3. Posts : 11
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Kaktussoft said:
    ov58szg said:
    hi sorry for formatting, posting from a phone.

    i get a bsod on start up and the attached error flashes for a second. can anyone help?
    Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

    When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?
    I've played around with the image (on another PC) and the error codes seem to be:

    0x0000007E ( 0xFFFFFFFFFC0000005, 0xFFFFF880056EE716, 0xFFFFF88006c29708, 0xFFFFF88008c28F60)

    This happens after windows logo finishes its animation.

    Started a couple of days ago, not every time, then today it's been happening everytime I try to turn on the PC.

    Latest hardware change was installing HD7770 (1 week ago).
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    ov58szg said:
    Kaktussoft said:
    ov58szg said:
    hi sorry for formatting, posting from a phone.

    i get a bsod on start up and the attached error flashes for a second. can anyone help?
    Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

    When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?
    I've played around with the image (on another PC) and the error codes seem to be:

    0x0000007E ( 0xFFFFFFFFFC0000005, 0xFFFFF880056EE716, 0xFFFFF88006c29708, 0xFFFFF88008c28F60)

    This happens after windows logo finishes its animation.

    Started a couple of days ago, not every time, then today it's been happening everytime I try to turn on the PC.

    Latest hardware change was installing HD7770 (1 week ago).
    HD7770 is your graphics card I assume(?) Problems began after installing it, or a few days later?
    Can you boot in safe mode?
      My Computer


  5. Posts : 11
    Windows 7 Professional 64bit
    Thread Starter
       #5

    Kaktussoft said:
    ov58szg said:
    Kaktussoft said:
    Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

    When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?
    I've played around with the image (on another PC) and the error codes seem to be:

    0x0000007E ( 0xFFFFFFFFFC0000005, 0xFFFFF880056EE716, 0xFFFFF88006c29708, 0xFFFFF88008c28F60)

    This happens after windows logo finishes its animation.

    Started a couple of days ago, not every time, then today it's been happening everytime I try to turn on the PC.

    Latest hardware change was installing HD7770 (1 week ago).
    HD7770 is your graphics card I assume(?) Problems began after installing it, or a few days later?
    Can you boot in safe mode?
    Yes HD7770 is graphics card. Problems began a few days later, I don't think that it's the issue, because everything was working fine after I installed it.

    I just tried booting up again. And it's turned on...

    Attaching dump file.
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #6

    Sometimes it doesn't start win7 successfully... sometimes it does. Most of the time faulty driver or faulty hardware. Most likely the HD770 or its driver.

    I'm not good at analyzing dumps, maybe someone else can have a look at it.

    If system boots fine and you're logged on.... it doesn't crash? So it only happens on booting?
    It happens one out of 4 boots for example, so easy to test?
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #7

    on 21-11 you a bsod because of igdkm64.sys stopcode 0x50
    last one is attached
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8

    Driver Reference Table
    It's related to usb. Any usb stuff attached?
      My Computer


  9. Posts : 11
    Windows 7 Professional 64bit
    Thread Starter
       #9

    Kaktussoft said:
    Driver Reference Table
    It's related to usb. Any usb stuff attached?
    All the time:

    Keyboard
    Mouse
    Dell Monitor (USB Hub)
    Webcam via monitor

    Sometimes:

    Kindle
    Samsung Galaxy S3
    Sony MP3 player
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Is the firmware for your SSD up-to-date
      My Computer


 
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