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Windows 7: bsod. start up. photo of error

12 Dec 2012   #1
ov58szg

Windows 7 Professional 64bit
 
 
bsod. start up. photo of error

hi sorry for formatting, posting from a phone.

i get a bsod on start up and the attached error flashes for a second. can anyone help?


My System SpecsSystem Spec
.

12 Dec 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ov58szg View Post
hi sorry for formatting, posting from a phone.

i get a bsod on start up and the attached error flashes for a second. can anyone help?
Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?
My System SpecsSystem Spec
12 Dec 2012   #3
ov58szg

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by ov58szg View Post
hi sorry for formatting, posting from a phone.

i get a bsod on start up and the attached error flashes for a second. can anyone help?
Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?
I've played around with the image (on another PC) and the error codes seem to be:

0x0000007E ( 0xFFFFFFFFFC0000005, 0xFFFFF880056EE716, 0xFFFFF88006c29708, 0xFFFFF88008c28F60)

This happens after windows logo finishes its animation.

Started a couple of days ago, not every time, then today it's been happening everytime I try to turn on the PC.

Latest hardware change was installing HD7770 (1 week ago).
My System SpecsSystem Spec
.


12 Dec 2012   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ov58szg View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by ov58szg View Post
hi sorry for formatting, posting from a phone.

i get a bsod on start up and the attached error flashes for a second. can anyone help?
Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?
I've played around with the image (on another PC) and the error codes seem to be:

0x0000007E ( 0xFFFFFFFFFC0000005, 0xFFFFF880056EE716, 0xFFFFF88006c29708, 0xFFFFF88008c28F60)

This happens after windows logo finishes its animation.

Started a couple of days ago, not every time, then today it's been happening everytime I try to turn on the PC.

Latest hardware change was installing HD7770 (1 week ago).
HD7770 is your graphics card I assume(?) Problems began after installing it, or a few days later?
Can you boot in safe mode?
My System SpecsSystem Spec
12 Dec 2012   #5
ov58szg

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by ov58szg View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Screenshot is not very light and difficult to read! Is it stopcode 7E? No exe or sys file listed as possible cause?

When does this happen...just after windows logo, of after logon? Happens all the time? When did it start (after updates, did you install something, replaced network card)?
I've played around with the image (on another PC) and the error codes seem to be:

0x0000007E ( 0xFFFFFFFFFC0000005, 0xFFFFF880056EE716, 0xFFFFF88006c29708, 0xFFFFF88008c28F60)

This happens after windows logo finishes its animation.

Started a couple of days ago, not every time, then today it's been happening everytime I try to turn on the PC.

Latest hardware change was installing HD7770 (1 week ago).
HD7770 is your graphics card I assume(?) Problems began after installing it, or a few days later?
Can you boot in safe mode?
Yes HD7770 is graphics card. Problems began a few days later, I don't think that it's the issue, because everything was working fine after I installed it.

I just tried booting up again. And it's turned on...

Attaching dump file.
My System SpecsSystem Spec
12 Dec 2012   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Sometimes it doesn't start win7 successfully... sometimes it does. Most of the time faulty driver or faulty hardware. Most likely the HD770 or its driver.

I'm not good at analyzing dumps, maybe someone else can have a look at it.

If system boots fine and you're logged on.... it doesn't crash? So it only happens on booting?
It happens one out of 4 boots for example, so easy to test?
My System SpecsSystem Spec
12 Dec 2012   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

on 21-11 you a bsod because of igdkm64.sys stopcode 0x50
last one is attached
My System SpecsSystem Spec
12 Dec 2012   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Driver Reference Table
It's related to usb. Any usb stuff attached?
My System SpecsSystem Spec
12 Dec 2012   #9
ov58szg

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Driver Reference Table
It's related to usb. Any usb stuff attached?
All the time:

Keyboard
Mouse
Dell Monitor (USB Hub)
Webcam via monitor

Sometimes:

Kindle
Samsung Galaxy S3
Sony MP3 player
My System SpecsSystem Spec
12 Dec 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Is the firmware for your SSD up-to-date
My System SpecsSystem Spec
Reply

 bsod. start up. photo of error




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