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Windows 7: Computer Shuts down

13 Dec 2012   #1
naspa200

Windows Ultimate 64 bit
 
 
Computer Shuts down

My computer shuts down after about 10-15 minutes if i open the internet browser , i tried....
google chrome
internet exporer
mozila
etc
After about 10-15 minutes computer randomly shuts down for no reason , without creating any dump file.
If i leave my computer on, without the internet browser open , the computer runs well
i can watch movies without a problem
but as soon as i listen to music on my laptop it shuts dows after 10-15 minutes
Windows 7 64 bit
3gm ram
2.20ghz intel celeron
advent roma
160 gb hard disk
i have driver genius proffesional so i can check for any missing drivers...
updated my wireless driver and everything.
Someone please tell me what the problem is , or how to locate it.
Thanks


My System SpecsSystem Spec
.
13 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello naspa200, can you post it following the Blue Screen of Death (BSOD) Posting Instructions?

Though it may be that there is no crash dumps, but the other files will give us a closer look to your computer.
My System SpecsSystem Spec
13 Dec 2012   #3
naspa200

Windows Ultimate 64 bit
 
 

Sure. added in the post at the atachment please have a look
My System SpecsSystem Spec
.

13 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, let us see if we can find something via maintenance .....
these two items should not sit in startup, they cause problems if they configured as auto-start.
Code:
  • IgfxTray c:\windows\system32\igfxtray.exe Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
  • itype "c:\program files\microsoft intellitype pro\itype.exe" Public HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
I am not seeing any antivirus program installed. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner. Download and install those, and then run full system scans with both of them, one by one.

Also, you need to scan it in depth, as it is shutting down at random.
Your network adapter's driver is very old, it is of 2009 for the realtek NIC one and the mini card. update the network driver.
First, download the network card driver from manufactuer's website.
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20): Realtek (cilck on the link)
Realtek wifi: Realtek (click on the link)
Then reinstall the driver:
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.
It may be caused by the graphics driver as well, and you need to update it, too. Get it from Intel Download Center.

Let us know the results after doing these.
My System SpecsSystem Spec
13 Dec 2012   #5
naspa200

Windows Ultimate 64 bit
 
 

Thank you for your reply, and i did as you told me, but not sure what graphic driver to downloadm so please if you could, tell me the name <3 thank you
My System SpecsSystem Spec
13 Dec 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

That's a Advent Roma laptop .... so in Intel Download Center, search with the field as in the picture ......

My System SpecsSystem Spec
13 Dec 2012   #7
naspa200

Windows Ultimate 64 bit
 
 

Thank you ever so much, but i have a problem with the wireless driver. when i unninstall the old one, and install the new one it says its working but its not really. and then when i restart. the old one is installing again automatically. help me please
My System SpecsSystem Spec
13 Dec 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Driver Install - Device Manager

This tutorial should guide you the proper wy to do the driver installation, provided you have downloaded the appropriate one.

BTW, is it still shutting down after a few minutes?
My System SpecsSystem Spec
13 Dec 2012   #9
naspa200

Windows Ultimate 64 bit
 
 

It did not restart for about 1 hour, give me 10 minutes to do what you told me to xD
My System SpecsSystem Spec
13 Dec 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, given
My System SpecsSystem Spec
Reply

 Computer Shuts down




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