blue screen with message Stop: 0x000000FA (0x000000000000001, 0xFFFFFA

jsainvilm

New member
Local time
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Messages
6
My Compaq presario CQ56 keep showing blue screen with message

Code:
Stop: 0x000000FA (0x000000000000001, 0xFFFFFA80059A4040, 0xFFFFF88003B23690, 0x0000000000000957)
 
HTTP.sys - Address FFFFF88003B23690 base at FFFFF88003B12000, Datestamp 4ce793ce
 
The microsoft genuine advantage diagnostic tools gives this result
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E23542C8-3EA9-476D-ABA5-1CD313553830}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E23542C8-3EA9-476D-ABA5-1CD313553830}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2025255130-441491199-3424780913</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario CQ56 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.18</Version><SMBIOSVersion major="2" minor="6"/><Date>20110418000000.000000+000</Date></BIOS><HWID>88813C07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-3322010
Installation ID: 005636333261218523508940041243477121098636095644240762
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 12/13/2012 12:58:57 PM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:5:2012 16:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAQABAAAAAwABAAEAeqi2SwyXtuwkhYZ+xJZilSIkaJYm6Bh5
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 1604 
FACP HP 1604 
HPET HP 1604 
BOOT HP 1604 
MCFG HP 1604 
SLIC HPQOEM SLIC-MPC
SSDT AMD POWERNOW


Can somebody help me please???
 
Last edited by a moderator:

My Computer My Computer

At a glance

windows 7 Ultimate x64
OS
windows 7 Ultimate x64
May wanna provide us a report as instructed here. Also may wanna turn on Driver Verifier as instructed here and provide us crashdumps from any further crashes after DV has been activated.

This particular crash is new to me, but it's nothing too hard. It means the HTTP.sys driver that came with Windows got messed up somehow. Either the file itself has been compromised through some means of corruption, or the image held in RAM has been compromised from either malware or a bad driver. Make sure that the following are updated:


  • Network drivers (both NIC and wifi if both are present)
  • BIOS
  • Chipset drivers
  • Audio drivers (audio shares resources with network so can cause issues)
  • Antivirus
  • Web browser(s)
Once we have that report (the crashdumps are most important) we'll have the data we need to look into this further.
 

My Computer My Computer

At a glance

Windows 7 64-bit
OS
Windows 7 64-bit
take a look on that...

How can I know if they are updated?

  • Network drivers (both NIC and wifi if both are present)
  • BIOS
  • Chipset drivers
  • Audio drivers (audio shares resources with network so can cause issues)
  • Antivirus
  • Web browser(s)
Do you think it's something i can fix myself??
 

My Computer My Computer

At a glance

windows 7 Ultimate x64
OS
windows 7 Ultimate x64
If you're unsure if they're updated, then most likely they aren't. Go to the Compaq website and search for your specific system and download and install the latest drivers associated with each entry I've mentioned, besides browser and antivirus of course - those you'll have to look online or use their internal update feature. Often, though, if there's a complete new version of the software out, the internal update will not update to it but to the latest bugfix/security fix version, so you may want to check their respective websites for any new versions.

I noticed that your report is very sparse, with only 3 files. Please follow all instructions in the article entirely. At the very least we'll need the crashdumps, which are located in Windows/Minidump directory.
 

My Computer My Computer

At a glance

Windows 7 64-bit
OS
Windows 7 64-bit
the problem still exists

I have updated the one that you have told me and it's still logged off with the blue screen.
 

My Computer My Computer

At a glance

windows 7 Ultimate x64
OS
windows 7 Ultimate x64
the minidump zip file

attached is the mini dump file
 

My Computer My Computer

At a glance

windows 7 Ultimate x64
OS
windows 7 Ultimate x64
Vir Gnarus or somebody else can you help please?

Vir Gnarus ou somebody else can you help me with this please???
My BSOD keep shutting down my Presario CQ56. I don't know what else to do. I have installed google chrome by mistake and every time I tried to removed it the blue screen showed up. When the computer is on there is a message that showed up to say a problem with windows...What can I do. I attach the file with this message and you can take a look please.
 

My Computer My Computer

At a glance

windows 7 Ultimate x64
OS
windows 7 Ultimate x64
Can you help me please!!!!!

I attach the minidamp file to this message.
 

My Computer My Computer

At a glance

windows 7 Ultimate x64
OS
windows 7 Ultimate x64

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Do an overnight Memtest86+ run and report back to us on it. Also, turn on Driver Verifier and report back to us on any new crashes with new crashdumps. Make sure to read all instructions carefully.
 

My Computer My Computer

At a glance

Windows 7 64-bit
OS
Windows 7 64-bit
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