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Windows 7: BSOD instantly on entering windows

19 Dec 2012   #41
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

Whoops...


My System SpecsSystem Spec
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02 Jan 2013   #42
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

Bump
My System SpecsSystem Spec
02 Jan 2013   #43
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Hmm, the crashes are still somewhat consistent with registry key activity, but it's actually looking a little bit more varied now. These minidumps don't hold the data I need to dive deeper.

I don't recall I or anyone else recommending Driver Verifier. You should set it up in Safe Mode, then restart in normal mode and let it crash a couple times then send us the resulting crashdumps. Hopefully it sheds some more light on the problem. Otherwise, I'm going to have to assume that the registry is corrupt beyond repair (and therefore needs a clean reinstall of Windows) or that it is infected with some form of rootkit or other malware.
My System SpecsSystem Spec
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02 Jan 2013   #44
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

I activated the verifier and Windows 7 started crashing before loading the desktop instead of after. I rebooted twice so there were 3 BSOD with the verifier active. The dump files are attached.

Thanks
My System SpecsSystem Spec
02 Jan 2013   #45
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Driver Verifier has caught the ASUS ACPI driver doing something funky. This fella is listed in the database I use as a prime suspect for BSODs. It's part of the ASUS motherboard utility set, and typically is used for their software items like AISuite or PCProbe.

I recommend that any software that came with your motherboard be uninstalled. Driver Sweeper (free) is an application that usually does a good job taking care of it since they often leave behind parts. The only stuff remaining (and should be updated) for your motherboard should be the BIOS and any drivers required to provide functionality for your mobo components. Anything more is superfluous and often is detrimental to the stability of the system.

If you've confirmed you've cleaned it up but still show up problems, run Driver Verifier again and give it another whirl to see how things have changed since. Remember to provide us crashdumps.
My System SpecsSystem Spec
02 Jan 2013   #46
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

Thanks Vir Gnarus. I tried flashing to update the BIOS just after the BSOD's starting happening but to do that I need the ASUS suite and it doesn't install in safe mode. It's strange that it just started bluescreening without any promts the first time it happened.

After installing Driver Sweeper, nothing to do with ASUS is coming up at all. The attached image is what shows up:
My System SpecsSystem Spec
02 Jan 2013   #47
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Urgh, I'm afraid you grabbed the Guru3D version of Driver Sweeper. It's a stripped down version that is designed to cater primarily with video drivers. I think the original Driver Sweeper is actually replaced by Driver Fusion. I've not used this version of the product, though from what I've seen it still appears free to use. Be wary when installing it to check for any other software it may try to install.

Again, you can also try to just uninstall them all from your Programs & Features in Control Panel, but confirm that it's been cleaned out entirely. At the very least ASACPI.sys should not be present in either your Windows/System32 or /Windows/System32/drivers directories. That's the particular item causing your crashes so far. Manually removing it without first attempting to uninstall the software will have very undesirable effects. At least create a system restore point prior to doing all this.
My System SpecsSystem Spec
02 Jan 2013   #48
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

I will attempt to use the other version. The program is not installed. It's something left form a partial installation that was me trying to update the motherboard After the BSOD started. But I realized that the ASUS suite doesn't install in safe mode, but still leaves fragments of its program =(
My System SpecsSystem Spec
02 Jan 2013   #49
Wowdude

Windows 7 Home Premium 64-bit, Windows 10 Home Premium 64-bit
 
 

Hmm. Well after using the Driver Fusion version, I deleted the ASUS and another type of sound driver because the sound driver required is realtek (already installed too). Apart form that was no other trace of ASUS products there. Is it possible I am missing the chipset driver for my mobo?

I found a ASACPI.sys in my /Windows/System32/drivers and removed it. Attached is an image of the remaining drivers from Driver Fusion. Just let me know if you want me to try verifier again =)
My System SpecsSystem Spec
03 Jan 2013   #50
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Yes, keep running Driver Verifier until all bad components are detected. If you find that you can run normal Windows safely when Driver Verifier is on, then everything should be ok.
My System SpecsSystem Spec
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 BSOD instantly on entering windows




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