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Windows 7: BSOD recurring randomly, error 0x000000d1


14 Dec 2012   #1

Windows 7 Professional x64
 
 
BSOD recurring randomly, error 0x000000d1

After perusing your site and trying to get the BSOD taken care of, it still continues to take place randomly, not constantly. It may go a day or two with no problems.

I have uninstalled ZoneAlarm and am only using Microsoft Essentials along with SuperAntiSpyware.

I attempted to update all of my drivers and I believe I have successfully done so. Attached is the data requested using the SevenForums Diagnostic Tool.

I would appreciate any and all help in trying to solve this problem.


My System SpecsSystem Spec
.

14 Dec 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome to SevenForums.

From your msinfo file it looks like Zone Alarm is still there.
Code:
Start Menu\Programs\Check Point\ZoneAlarm	Public:Start Menu\Programs\Check Point\ZoneAlarm	Public
Uninstall it using the Free version of Revo Uninstaller. Uninstall using Advanced Mode which gives you an option to delete leftover registries of the program.
Quote:
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.
Daemon Tools
Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Perform a System File Check:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Disk Check on your hard disk for file system errors and bad sectors on it:Free up the start-up, nothing except the antivirus is usually needed.Let us know the results.
My System SpecsSystem Spec
14 Dec 2012   #3

Windows 7 Professional x64
 
 

Thank you for you detailed assistance. I was able to do everything as you suggested. During the system file check, it fixed some errors. We'll have to let everything run and see if there are any more problems.

Thanks again for taking the time to assist.
My System SpecsSystem Spec
.


14 Dec 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

No problem.

Glad to help
My System SpecsSystem Spec
26 Dec 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Any new BSOD-s?
My System SpecsSystem Spec
26 Dec 2012   #6

Windows 7 Professional x64
 
 

Hi Koolkat77. Thanks for caring and wanting to follow up! I was just about to post that I haven't had any more BSOD after your suggestions. Thanks!
My System SpecsSystem Spec
26 Dec 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My pleasure
Happy computing!
My System SpecsSystem Spec
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 BSOD recurring randomly, error 0x000000d1




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