Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD any game for a period of time (hal.dll & ntoskrnl.exe).

14 Dec 2012   #1
Arauna

Win 7 Ultimate X64
 
 
BSOD any game for a period of time (hal.dll & ntoskrnl.exe).

I used the recommended software from this forum to gather all of the logs and post it.

I have tried using Heaven DX11 to stress test the video card and ran it for..45minutes+ allowing the GPU to get to a heat of 80C and no BSOD.

It has BSODed when playing Dota 2, or Borderlands 2. (I don't play many games)

It BSODed once when I finished playing a game and chrome opened 32 tabs on accident, but this is a beast of a machine it should be able to handle it.


My System SpecsSystem Spec
.
15 Dec 2012   #2
bagavan

Windows 8 Professional x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007290028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`0317cb58 fffff800`03208a3b : 00000000`00000124 00000000`00000000 fffffa80`07290028 00000000`be200000 : nt!KeBugCheckEx
fffff880`0317cb60 fffff800`02d9ab13 : 00000000`00000001 fffffa80`06f2fa50 00000000`00000000 fffffa80`06f2faa0 : hal!HalBugCheckSystem+0x1e3
fffff880`0317cba0 fffff800`03208700 : 00000000`00000728 fffffa80`06f2fa50 fffff880`0317cf30 fffff880`0317cf00 : nt!WheaReportHwError+0x263
fffff880`0317cc00 fffff800`03208052 : fffffa80`06f2fa50 fffff880`0317cf30 fffffa80`06f2fa50 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`0317cd50 fffff800`03207f0d : 00000000`00000008 00000000`00000001 fffff880`0317cfb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`0317cd90 fffff800`031fbe88 : 00000000`00000000 00000000`081ece58 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`0317cdc0 fffff800`02c8b8ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`0317cdf0 fffff800`02c8b713 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`0317cf30 00000000`5d5dc7f4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0024f2cc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5d5dc7f4


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
In the device manager make sure all device have their latest drivers
My System SpecsSystem Spec
15 Dec 2012   #3
bagavan

Windows 8 Professional x64
 
 

Please follow this carefully

Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
.

15 Dec 2012   #4
Arauna

Win 7 Ultimate X64
 
 

Thank you both for posting.

I have run a stress test on the. The fans are more than adequate.

  • HDD with CHKDSK /R
  • RAM with MDSCHED
  • Video Card with Heaven.
Is there anyway to stress test the processor that is recommended?

All of the drivers are up to date, with the exception of the sony PS3 camera (I just installed it now)

---

In Testing it just BSODed again. Is there anyway to narrow down the component based off the logs?
My System SpecsSystem Spec
15 Dec 2012   #5
bagavan

Windows 8 Professional x64
 
 

upload the new dumps
My System SpecsSystem Spec
17 Dec 2012   #6
Arauna

Win 7 Ultimate X64
 
 

There are the 2 latest crashes happened today and yesterday.
My System SpecsSystem Spec
17 Dec 2012   #7
bagavan

Windows 8 Professional x64
 
 

Follow this

Hardware - Stress Test With Prime95

Do you have latest chipset software?

update from here

http://www.intel.com/p/en_US/support/detect?iid=dc_iduu

Code:
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0xfffff800`02e58000 PsLoadedModuleList = 0xfffff800`0309c670
Debug session time: Mon Dec 17 09:55:49.199 2012 (UTC + 5:30)
System Uptime: 0 days 1:34:53.949
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800727c028, be200000, 5110a}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800727c028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  dota.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`02f6db58 fffff800`02e21a3b : 00000000`00000124 00000000`00000000 fffffa80`0727c028 00000000`be200000 : nt!KeBugCheckEx
fffff880`02f6db60 fffff800`02fe4b13 : 00000000`00000001 fffffa80`06f1da10 00000000`00000000 fffffa80`06f1da60 : hal!HalBugCheckSystem+0x1e3
fffff880`02f6dba0 fffff800`02e21700 : 00000000`00000728 fffffa80`06f1da10 fffff880`02f6df30 fffff880`02f6df00 : nt!WheaReportHwError+0x263
fffff880`02f6dc00 fffff800`02e21052 : fffffa80`06f1da10 fffff880`02f6df30 fffffa80`06f1da10 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02f6dd50 fffff800`02e20f0d : 00000000`00000008 00000000`00000001 fffff880`02f6dfb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02f6dd90 fffff800`02e14e88 : 00000000`0d20b6b8 00000000`0d204000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`02f6ddc0 fffff800`02ed58ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`02f6ddf0 fffff800`02ed5713 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02f6df30 00000000`6276c7e0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`1242f838 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6276c7e0


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
My System SpecsSystem Spec
17 Dec 2012   #8
Arauna

Win 7 Ultimate X64
 
 

The only thing that had a newer version available was a network driver, I am doing the prime95 stress tests now.
My System SpecsSystem Spec
17 Dec 2012   #9
Arauna

Win 7 Ultimate X64
 
 

prime95 caused it to BSOD in less than 30 seconds.
My System SpecsSystem Spec
17 Dec 2012   #10
Arauna

Win 7 Ultimate X64
 
 

Called Intel, they are trying to tell me that the 2133 muskin ram is to blame not the processor because it is not fully supported. I have a second computer with the same ram and no issue.

It also seems like this "Intel Processor Diagnostic Tool" is bunk, because it only tests 5% of the total load on the processor.
My System SpecsSystem Spec
Reply

 BSOD any game for a period of time (hal.dll & ntoskrnl.exe).




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing any game over a random period of time
This is my first time ever posting, I am sorry i didn't write down the error code normally i would just Google it and search in the dark until i find some help, This happen at random times my sound would get screwed and my screen would go black with BF3 and then BSOD, for lineage 2 the sound would...
BSOD Help and Support
BSOD while playing any game for long/short period, STOP 0xA0000001
Anyway, this is a brand new APU build. I've only had the computer for a few days now, anytime I try and play Dayz for example after a good amount of time it will just BSOD on me, after a restart and lets say you try and launch the game again, it will BSOD during the loading process. If you try and...
BSOD Help and Support
BSOD Everytime I leave for an extended period of time
Please help me out guys, I tried to update all the drivers on the system that I could think of but still this issue keeps happening. It's very speriodic but can occur twice in one day, I will leave my desk for sometime then come back and its shutdown no warning or anything just gone. Any...
BSOD Help and Support
BSOD When leaving my PC on for a longer period of time
Hey this is the second time I've gotten this message in the last 3 days and both times my Pc was turned on and left when I was absent. Here are the details! Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional...
BSOD Help and Support
BSOD when idle for a long period of time.
Hi there, I normally leave my computer on overnight so I could do things such as defragging, virus scans and sometimes downloading. I'm running Windows 7 Ultimate x64, which I installed 3 days ago as I got a new hard drive. The system was blue screening since then, so I'm guessing it's not a...
BSOD Help and Support
Multiple BSoD over a period of time.
Hello, I have been getting these BSoD's for a while now, and I have tried to figure them out, but I can't seem to. It's normally a "DRIVER_IRQL_NOT_LESS_OR_EQUAL" or something along those lines. It generally happens when I try to play any intensive games. I have tried updating my drivers, or at...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:15.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App