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Windows 7: BSOD while playing Dota 2, unsure of error #. See post inside

14 Dec 2012   #1
ibzack

Windows 7 Home Premium 64bit
 
 
BSOD while playing Dota 2, unsure of error #. See post inside

I only BSOD while having Dota 2 launched, usually after completing a game.

Here is the info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004DEE038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\121412-36114-01.dmp
C:\Users\Zack\AppData\Local\Temp\WER-65270-0.sysdata.xml

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If I am missing any other info I am sorry, please let me know! Thank you


My System SpecsSystem Spec
.
15 Dec 2012   #2
bagavan

Windows 8 Professional x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004dee038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031ee6f0 fffff800`0370bca9 : fffffa80`04dee010 fffffa80`039f9b50 00000000`00000014 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031eec10 fffff800`035ec557 : fffffa80`04dee010 fffff800`036662d8 fffffa80`039f9b50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031eec40 fffff800`03553935 : fffff800`036c7ae0 00000000`00000001 fffffa80`04daf450 fffffa80`039f9b50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031eec80 fffff800`034d2641 : fffff880`00ddbe00 fffff800`03553910 fffffa80`039f9b00 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031eecb0 fffff800`0375fe5a : 00000000`00000000 fffffa80`039f9b50 00000000`00000080 fffffa80`0396c840 : nt!ExpWorkerThread+0x111
fffff880`031eed40 fffff800`034b9d26 : fffff880`009e7180 fffffa80`039f9b50 fffff880`009f1f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031eed80 00000000`00000000 : fffff880`031ef000 fffff880`031e9000 fffff880`031ee2c0 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------
Perform this

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
15 Dec 2012   #3
ibzack

Windows 7 Home Premium 64bit
 
 

Ok I have done everything it said. If I don't experience any BSOD's I turn it off, but if I do should I post the zip file here again?
My System SpecsSystem Spec
.

15 Dec 2012   #4
bagavan

Windows 8 Professional x64
 
 

Yes.

If it BSOD you should post back the dumps so we can tell which driver is causing the BSOD
My System SpecsSystem Spec
Reply

 BSOD while playing Dota 2, unsure of error #. See post inside




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