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Windows 7: BSOD error 0x124, random intervals


14 Dec 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD error 0x124, random intervals

I am having random BSODs for almost a week now and it can happen either when playing Dota 2, BF3 or even just watching a stream or Youtube vid.

The STOP error I'm getting is 0x00000124

My dump files are attached, any help would be appreciated.

Thanks

My System SpecsSystem Spec
.

15 Dec 2012   #2

Windows 8 Professional x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80072840c0, fffff88003cd48c8, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+78c8 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80072840c0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003cd48c8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+78c8
fffff880`03cd48c8 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`021649c8 fffff880`052c6000 : 00000000`00000116 fffffa80`072840c0 fffff880`03cd48c8 00000000`00000000 : nt!KeBugCheckEx
fffff880`021649d0 fffff880`052c5d0a : fffff880`03cd48c8 fffffa80`072840c0 fffffa80`08f61d50 fffffa80`08f2e010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02164a10 fffff880`0536cf07 : fffffa80`072840c0 00000000`00000000 fffffa80`08f61d50 fffffa80`08f2e010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`02164a40 fffff880`05396b75 : 00000000`ffffffff 00000000`00043969 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`02164b20 fffff880`053952bb : 00000000`00000102 00000000`00000003 00000000`00043969 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`02164b50 fffff880`053682c6 : ffffffff`ff676980 fffffa80`08f2e010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`02164bf0 fffff880`05394e7a : 00000000`00000000 fffffa80`07568d50 00000000`00000080 fffffa80`08f2e010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`02164d00 fffff800`03131fee : 00000000`fffffc32 fffffa80`08b4fb60 fffffa80`06a0c040 fffffa80`08b4fb60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`02164d40 fffff800`02e885e6 : fffff880`03088180 fffffa80`08b4fb60 fffff880`03093040 fffff880`01249384 : nt!PspSystemThreadStartup+0x5a
fffff880`02164d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+78c8
fffff880`03cd48c8 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+78c8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ebb331c

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------
Update your ati graphics driver

http://support.amd.com/us/gpudownload/Pages/index.aspx

If you have overclocked your GPU reset to its initial value from bios settings
My System SpecsSystem Spec
15 Dec 2012   #3

Windows 7 Home Premium 64bit
 
 

I thought that was the issue initially, but my drivers are already up to date...

Only possible update is beta drivers
My System SpecsSystem Spec
.


15 Dec 2012   #4

Windows 8 Professional x64
 
 

Just confirm once from the website
My System SpecsSystem Spec
15 Dec 2012   #5

Windows 7 Home Premium 64bit
 
 

Ok, just checked with the website, and my drivers are current. The only update to my drivers are the beta drivers.
My System SpecsSystem Spec
15 Dec 2012   #6

Windows 8 Professional x64
 
 

Don`t update to beta drivers as they might be unstable.

Have you overclocked the GPU?
My System SpecsSystem Spec
15 Dec 2012   #7

Windows 7 Home Premium 64bit
 
 

Yeah that's what I thought, and no everything is stock.
My System SpecsSystem Spec
15 Dec 2012   #8

Windows 8 Professional x64
 
 

I hope your GPU is not overheating
My System SpecsSystem Spec
15 Dec 2012   #9

Windows 7 Home Premium 64bit
 
 

At the moment it is stable at 50 C... I will test it out while playing a game or watching vids with MSI Afterburner

-Edit- After testing, it never went past 65-67 in either BF3 or Diablo 3 today... I did open up my case, remove my RAM and GPU, clean it up a bit and replaced everything and so far no BSOD.

I'll keep the thread updated if anything comes up
My System SpecsSystem Spec
15 Dec 2012   #10

Windows 8 Professional x64
 
 

Sure.

If it BSOD`s post back the new dumps
My System SpecsSystem Spec
Reply

 BSOD error 0x124, random intervals




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