BSOD error 0x124, random intervals


  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    BSOD error 0x124, random intervals


    I am having random BSODs for almost a week now and it can happen either when playing Dota 2, BF3 or even just watching a stream or Youtube vid.

    The STOP error I'm getting is 0x00000124

    My dump files are attached, any help would be appreciated.

    Thanks
      My Computer


  2. Posts : 851
    Windows 8 Professional x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa80072840c0, fffff88003cd48c8, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+78c8 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80072840c0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88003cd48c8, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+78c8
    fffff880`03cd48c8 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`021649c8 fffff880`052c6000 : 00000000`00000116 fffffa80`072840c0 fffff880`03cd48c8 00000000`00000000 : nt!KeBugCheckEx
    fffff880`021649d0 fffff880`052c5d0a : fffff880`03cd48c8 fffffa80`072840c0 fffffa80`08f61d50 fffffa80`08f2e010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`02164a10 fffff880`0536cf07 : fffffa80`072840c0 00000000`00000000 fffffa80`08f61d50 fffffa80`08f2e010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`02164a40 fffff880`05396b75 : 00000000`ffffffff 00000000`00043969 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`02164b20 fffff880`053952bb : 00000000`00000102 00000000`00000003 00000000`00043969 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`02164b50 fffff880`053682c6 : ffffffff`ff676980 fffffa80`08f2e010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`02164bf0 fffff880`05394e7a : 00000000`00000000 fffffa80`07568d50 00000000`00000080 fffffa80`08f2e010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`02164d00 fffff800`03131fee : 00000000`fffffc32 fffffa80`08b4fb60 fffffa80`06a0c040 fffffa80`08b4fb60 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`02164d40 fffff800`02e885e6 : fffff880`03088180 fffffa80`08b4fb60 fffff880`03093040 fffff880`01249384 : nt!PspSystemThreadStartup+0x5a
    fffff880`02164d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+78c8
    fffff880`03cd48c8 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+78c8
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ebb331c
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
    Update your ati graphics driver

    http://support.amd.com/us/gpudownload/Pages/index.aspx

    If you have overclocked your GPU reset to its initial value from bios settings
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I thought that was the issue initially, but my drivers are already up to date...

    Only possible update is beta drivers
      My Computer


  4. Posts : 851
    Windows 8 Professional x64
       #4

    Just confirm once from the website
      My Computer


  5. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Ok, just checked with the website, and my drivers are current. The only update to my drivers are the beta drivers.
      My Computer


  6. Posts : 851
    Windows 8 Professional x64
       #6

    Don`t update to beta drivers as they might be unstable.

    Have you overclocked the GPU?
      My Computer


  7. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Yeah that's what I thought, and no everything is stock.
      My Computer


  8. Posts : 851
    Windows 8 Professional x64
       #8

    I hope your GPU is not overheating
      My Computer


  9. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    At the moment it is stable at 50° C... I will test it out while playing a game or watching vids with MSI Afterburner

    -Edit- After testing, it never went past 65-67° in either BF3 or Diablo 3 today... I did open up my case, remove my RAM and GPU, clean it up a bit and replaced everything and so far no BSOD.

    I'll keep the thread updated if anything comes up
    Last edited by Phenom17; 15 Dec 2012 at 12:51.
      My Computer


  10. Posts : 851
    Windows 8 Professional x64
       #10

    Sure.

    If it BSOD`s post back the new dumps
      My Computer


 

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