Error 14: Could not find source nvlddmkm. How to fix this?

Darulos · 15 Dec 2012

Hello everyone.
For the last half year, I've become very desperate. My computer was working jst fine and then it started giving black screens after the startup. That moment just before you see your (custom) background. I've checked my registryfiles. I've fixed some errors but I couldn't find anything about this error:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="nvlddmkm" />
<EventID Qualifiers="49322">14</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-15T13:19:51.056600000Z" />
<EventRecordID>160001</EventRecordID>
<Channel>System</Channel>
<Computer>Gebruiker-PC</Computer>
<Security />
</System>
- <EventData>
<Data>\Device\Video5</Data>
<Data>!0688(247c)</Data>
<Binary>0000000002003000000000000E00AAC0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>

It means he could not find the description of error nvlddmkm, the graphic card error. I've tried everything too to fix error 4101, the display error: Which restores the screen after a while. But that doesn't happen to me! The only thing I see is a black screen. And I have to restart my system manually.
What do I have to do?

bagavan · 15 Dec 2012

Download and install the latest version of nvidia drivers

Darulos · 15 Dec 2012

I've already done that. I deleted everything with Sweeper. I performed a clean instal. Everything in Safe Mode of course

bagavan · 15 Dec 2012

Just check in this site to make sure you have the latest stable version drivers

Drivers - Download NVIDIA Drivers.

If it BSOD`s post back the new dumps

Darulos · 16 Dec 2012

The strangest thing actually is that if I press ctrl+alt+delete just if my screen goes black and wait for 10 minutes my computer works just fine. But it get's really annoying.
I don't get any BSOD's. (If you want to know.)

bagavan · 16 Dec 2012

That`s curious.

use the free version and perform a full scan

Malwarebytes : Free anti-malware download

If you get new BSOD upload the dumps

Darulos · 16 Dec 2012

The scan said there was no single malware on my computer...

bagavan · 16 Dec 2012

Does your computer still experience BSOD?

Darulos · 16 Dec 2012

I never had a BSOD. I only checked the registry for the black screen and that Ctrl+alt+delete thing. I've checked the Microsoft website for a solution, but they didn't had it. Even the automatic solution checker didn't find one. This must be something new.

Slartybart · 16 Dec 2012

While many folks here are gurus, none are mystics. Please fill in your system specs (use the Easy System Specs link in my signature)

Also please publish a Speccy report (file menu PUBLISH on Speccy - Pririform.com) - this provides current information regarding your system.

You said you used Driver sweep.... I have a machine with NVIDIA drivers on it and there is more thna one location for the NV drivers - did you get all of them?

f you are still experiencing the issue, you could try uninstalling the NV drivers in Device manager, making sure you answer yes to the remove software question. Reboot and cancel the found new hardware.

Then get the base drivers from your manufacter's download site, install and reboot. Then run Windows Update to see if it thinks you need updated drivers. The longer troubleshooting method is to remove all drivers that your mfr supplies, incuding software when prompted, reboot and install the base drivers - starting with the chipset and working outward.

Use the Dell recommended driver install order as a basis, ignore any Dell specific drivers/software (unless you have a Dell. This is a more complicated task, but it does eliminate other drivers as the cause. You should then carefully update drivers one at a time, run that way for a while to see if the issue crops up. Then update the next driver - again paying attention to the recommended order. It might take a week or more this way, but your system will be stable while you are in the process. Unless of course there is a hardware issue - software won't fix that.

Good luck.

Bill