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Windows 7: BSOD error usbhub.sys

15 Dec 2012   #1
corruptDNA

Windows 10 64 bit
 
 
BSOD error usbhub.sys

Many BSOD crashes regardless of Reinstallation of windows 7. Minidumps are uploaded, please do help us determine the source of the crash, thanks


My System SpecsSystem Spec
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15 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello corruptDNA.

it is a stop 0xFE
Code:
Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 5, fffffa8007868b20}

Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )

Followup: MachineOwner
---------
According to Carrona.org, STOP 0x000000FE: BUGCODE_USB_DRIVER
Usual causes:
USB device driver

For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Install Service pack 1.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17118.amd64fre.win7_gdr.120830-0334
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Let us know the results.
My System SpecsSystem Spec
17 Dec 2012   #3
corruptDNA

Windows 10 64 bit
 
 

Thanks for your help, it seems as if the problem has subsided
My System SpecsSystem Spec
.

17 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good to know
My System SpecsSystem Spec
04 May 2015   #5
JourneymanIT

NM
 
 
Thank you but....

I would like to thank Arc for solving my problem, however would like to suggest that when uninstalling each usb driver people be aware of which usb driver is the mouse and that if you uninstall your mouse driver before the usb driver with the problem in some cases you will have to restart right away due to the mouse driver not configuring properly without a restart. I was left without a mouse and had to shut down before proceeding to uninstall the rest of the usb drivers. it may seem minor but it is something that can be frustrating. i suggest uninstalling the mouse usb driver last anytime you troubleshoot usb hubs causing BSOD erros.

Regards

Journeyman IT
My System SpecsSystem Spec
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 BSOD error usbhub.sys




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