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Windows 7: BSOD / Driver failure in video games 0x000000C4

18 Dec 2012   #11
bagavan

Windows 8 Professional x64
 
 

My System SpecsSystem Spec
.
18 Dec 2012   #12
goldrc4

Windows 7 Professional 64-bit
 
 

I'll look into both when I get time next, as of posting this; the problem happened twice within 5 minutes of each other. It didn't BSOD, but artifacted then refreshed and I was able to continue the game.
My System SpecsSystem Spec
18 Dec 2012   #13
bagavan

Windows 8 Professional x64
 
 

if it bsod upload the new dumps
My System SpecsSystem Spec
.

19 Dec 2012   #14
goldrc4

Windows 7 Professional 64-bit
 
 

here is a new BSOD log, just occured.

Before this one I adjusted my video TDDR timeout, got the problem within 5 minutes.

Then I updated to NVIDIA's most recent driver just got WHQL this week, happened again in about 5 minutes, but it did BSOD.

I'm going to put MSI afterburner on to monitor GPU temperature while I play. I also looked into my power supply, ASUS's wattage calculator suggest minimum of 700 watts and I am using 750 watt supply (700 sounds high to me, but maybe I'm getting out of touch).
My System SpecsSystem Spec
19 Dec 2012   #15
bagavan

Windows 8 Professional x64
 
 

have you over clocked your GPU?

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8009b1f010, fffff88005238b10, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+993b10 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8009b1f010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88005238b10, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+993b10
fffff880`05238b10 4055            push    rbp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0336ea48 fffff880`02d36000 : 00000000`00000116 fffffa80`09b1f010 fffff880`05238b10 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`0336ea50 fffff880`02d09867 : fffff880`05238b10 fffffa80`08a1e000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0336ea90 fffff880`02d35e0f : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`09b1f010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`0336eb40 fffff880`02c37ec1 : fffffa80`095279a0 00000000`00000080 00000000`00000000 fffffa80`08989410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`0336ebc0 fffff800`03123e5a : 00000000`02057714 fffffa80`08a31060 fffffa80`066d4040 fffffa80`08a31060 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`0336ec00 fffff800`02e7dd26 : fffff800`02fffe80 fffffa80`08a31060 fffff800`0300dcc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0336ec40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+993b10
fffff880`05238b10 4055            push    rbp

SYMBOL_NAME:  nvlddmkm+993b10

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50b97852

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Dec 2012   #16
goldrc4

Windows 7 Professional 64-bit
 
 

I have not over-clocked it myself, I think it may have a small 'factory over-clock' on it but I doubt that would be the problem.

Temperatures never got above 57C, even when the problem occured, so I don't think it is heat.

I did have a slight issue with the new 310.70 drivers, so I am going to reinstall them. While I am at it, I am going to reinstall the two programs that cause this, because after some testing, I cannot get it to happen in other games.

I originally ignored the posibility of it being game related because it included artifacting, not just graphical glitches.

-card I am using; MSI USA ? Graphics Card - N560GTX-Ti Twin Frozr II
My System SpecsSystem Spec
19 Dec 2012   #17
goldrc4

Windows 7 Professional 64-bit
 
 

new BSOD happened.

this one happened seconds after loading a game. the artifacting happened twice while loading, which is new because previously it happened only "in-game".

problem is that the .dmp is almost 500MB in size, so i cannot upload it and all my viewer will tell me about it is that it is 0x00000116
My System SpecsSystem Spec
19 Dec 2012   #18
bagavan

Windows 8 Professional x64
 
 

My System SpecsSystem Spec
30 Dec 2012   #19
goldrc4

Windows 7 Professional 64-bit
 
 

well I thought the pci slot switch fixed this issue, but it has happened again. I will do a driver reinstall again, but I get the feeling the graphics card or motherboard is at fault. I don't want to do another RMA as MSI support is horrible, and the graphics card already got RMA'd a few moths ago.
My System SpecsSystem Spec
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