Please uninstall Norton. Norton tends to cause BSOD-s and often in the situation you describe. Please uninstall it the Norton Removal Tool and replace with Microsoft Security Essentials at least to test
. You may install it back if we know it wasn't the reason of the crash.
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
Perform a System File Check:
- Click on the
- Type CMD on Search
- Left click and Run as Administrator
- Type SFC /scannow
Full tutorial here:
Disk Check on your hard disk for file system errors and bad sectors on it:
Update the video card drivers:
Driver c:\windows\system32\drivers\nvlddmkm.sys (22.214.171.12496, 12.58 MB (13,187,176 bytes), 7/10/2010 6:38 AM)
Reduce items at start-up. Nothing except anti-virus is required:
POst back results.