BSOD playing Planetside 2 error 0x00000124


  1. Posts : 3
    Windows 7 home premium 64 bit
       #1

    BSOD playing Planetside 2 error 0x00000124


    Good evening,

    I have been encountering recent crashing when playing planetside 2. I have followed the instructions here I know 0x00000124 is hardware related but I do not know after that. Your help is greatly appreciated.

    Thank you,
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard, warningfs.

    It is a stop 0x124, a hardware related crash.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80089fd028, be200000, 5110a}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    Follow the guide Stop 0x124 - what it means and what to try step by step.

    As you are saying that the crashes are occurring during gameplay, pay attention to the following...

    ► Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    ► Update your ATI/AMD display driver.
    You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.

    During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

    ► Use Speccy, monitor the heat of the graphics card, and the overall system heat, too. If it is hot, afford additional cooling.

    ► If possible, clean the inside of the computer, specially the fan grills and the air vents.

    Let us know the results.
      My Computer


  3. Posts : 3
    Windows 7 home premium 64 bit
    Thread Starter
       #3

    **UPDATE**Bios has been updated. Will monitor and if another BSOD happens I will move forward with vanilla windows install.

    On the 0x124 guide. I have updated NIC/Sound/Graphics cards. Nothing is overclocked. Working on BIOS update instructions currently, will update soon...

    MDSCHED and MDSCHED successful. Running speccy while ingame to monitor temperature.

    AMD drivers are up to date. I doublechecked by visiting the site and automatically detect and confirmed this.

    Furmark complete with no artifacts. GPU max temp 71C

    Inside o f case has been cleaned for once a month every month. No dust collection inside or on filters. Doublechecked all fans and filters with canned air.
    Last edited by warningfs; 22 Dec 2012 at 01:34.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Follow the other steps ... if all followed, go to step 9 and give a time to it.
      My Computer


  5. Posts : 3
    Windows 7 home premium 64 bit
    Thread Starter
       #5

    Test period over, zero crashes. Thank you so very much for all the guidance! Marking as closed!
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Good news.
      My Computer


 

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