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Windows 7: BSOD about 3-4 times a week. Not specific to any particular action

22 Dec 2012   #11
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

That's the stock Intel CPU cooler.
If you get another crash, post the full report.

Let us know how the test goes.


My System SpecsSystem Spec
.
22 Dec 2012   #12
jbora

Windows 7 Ultimate 64bit
 
 

So memtest ran for 11 passes and still no errors
My System SpecsSystem Spec
22 Dec 2012   #13
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Good news, let us know if you get another crash.
My System SpecsSystem Spec
.

24 Dec 2012   #14
jbora

Windows 7 Ultimate 64bit
 
 

Earlier I was asked to clarify my CPU fan problem. It just happened to me yesterday as soon as I turned the computer. I hit the power button, I hear a couple extra beeps and the whole tower shuts down and reboots on its own. The pic I attached is the screen I saw upon reboot. I hit F1 and my BIOS opens up. I exit BIOS and then the computer just continues as normal. I used it for the next two hours with no problems. Don't know if this is helpful but figured I should post it anyway.
My System SpecsSystem Spec
25 Dec 2012   #15
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Did you change any BIOS fan settings?
The possibilities are bad CPU cooler fan, BIOS setting, motherboard fan header.

You can try to RMA the cooler to Intel or buy a new CPU cooler.
You can get a good CPU cooler, better than the stock one, for $20-35, it's sometimes on sale.
Check for Cooler Master Hyper 212 Evo.
I would get a new cooler, it will help if you decide to OC the CPU.
My System SpecsSystem Spec
28 Dec 2012   #16
jbora

Windows 7 Ultimate 64bit
 
 

Just had another crash. I've attached all the SF diagnostic tool information. Also, here are some more problem details

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFF680002647E0
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: FFFFF8000326B9D7
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
My System SpecsSystem Spec
28 Dec 2012   #17
jbora

Windows 7 Ultimate 64bit
 
 

So just had another crash actually. Iv'e attached the diagnostic info and here are the problem details

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 0000000000150422
BCP3: 0000000000000000
BCP4: 0000000000152F22
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
My System SpecsSystem Spec
29 Dec 2012   #18
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Both crashes are blaming memory corruption.

Code:
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
Probably caused by : memory_corruption
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034cb100
GetUlongFromAddress: unable to read from fffff800034cb1c0
 fffff680002647e0 Nonpaged pool
FAILURE_BUCKET_ID:  X64_0xA_nt!MiDeleteAddressesInWorkingSet+11b
-----------------------------------------------------------------------------------------------------------------------------------------------------
STOP 0x0000004E: PFN_LIST_CORRUPT
Usual causes:  Device driver, ?memory
Probably caused by : memory_corruption
LAST_CONTROL_TRANSFER:  from fffff800033600ec to fffff800032d9fc0
FOLLOWUP_IP: 
nt!MiBadShareCount+4c
fffff800`033600ec cc              int     3
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
Which Intel RST driver do you have?
Check in Device Manager > IDE ATA/ATAPI controllers > right click the Intel listing > Properties > Driver tab, post the driver version.
Anything above version 11.​2.​0.​1006 is not recommended, there have been some known stability issues. Your motherboard support site has v11.5.0.1207 listed, this is one of the drivers known to have problems.
Intel Rapid Storage Technology v11.​2.​0.​1006
While in Device Manager look for any yellow triangles, expand the section and post what device driver is yellow triangle.


Go to your BIOS and change these voltage settings.
Dram 1.550V
VCCSA 1.100V
Save and Exit.

From your System Event Logs:
Several of these.
Code:
Event[27679]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2012-12-28T14:54:39.537
  Event ID: 89
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JFB-PC
  Description: 
ACPI thermal zone ACPI\ThermalZone\TZ00 has been enumerated.             
_PSV = 0K             
_TC1 = 0             
_TC2 = 0             
_TSP = 0ms             
_AC0 = 358K             
_AC1 = 328K             
_AC2 = 273K             
_AC3 = 273K             
_AC4 = 273K             
_AC5 = 0K             
_AC6 = 0K             
_AC7 = 0K             
_AC8 = 0K             
_AC9 = 0K             
_CRT = 379K             
_HOT = 0K             
_PSL - see event data.
This is indicating your CPU is overheating.
Use Core Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Check if the CPU cooler is firmly attached.
You should remove the cooler, clean off the old thermal paste, re-apply new thermal paste and re-install the cooler.

There is a possibility that this is causing your crashes.

A lot of these.
Code:
Event[25742]:
  Log Name: System
  Source: Disk
  Date: 2012-12-23T09:51:20.077
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JFB-PC
  Description: 
The driver detected a controller error on \Device\Harddisk1\DR1.
This may be due to the Intel RST driver mentioned above.
My System SpecsSystem Spec
29 Dec 2012   #19
jbora

Windows 7 Ultimate 64bit
 
 

My Intel RST driver version is 11.1.0.1006 and none of the other drivers had a yellow triangle next to them. I changed the DRAM and VCCSA voltages, however, when I changed the VCCSA voltage to 1.1 the number appeared in red. Hopefully that's not a problem. I've attached snips of my temps at idle and under moderate load (these temps are from before I changed the voltages). I plan on buying that cooler you recommended. I'll let you know once I have installed it. Thanks again
My System SpecsSystem Spec
30 Dec 2012   #20
jbora

Windows 7 Ultimate 64bit
 
 

So I found the hyper 212 plus for only $10. Is there a significant difference between that fan and the hyper 212 evo you recommended. About half the forums I've been visiting say it's worth the extra cash and the other half say it isn't. Thoughts?
My System SpecsSystem Spec
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 BSOD about 3-4 times a week. Not specific to any particular action




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