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Windows 7: Blue screen of death regularly

18 Dec 2012   #1
matthewthebrave

Windows 7 Ultimate 32bit
 
 
Blue screen of death regularly

Hi,

Very recently I have been faced with the "blue screen of death" all of a sudden about 5 times over the past few days. As it so happens, 2 of which have been in the last 10 minutes. Does anyone have any idea what the problem is?

Thanks

Matt


My System SpecsSystem Spec
.
18 Dec 2012   #2
Tinsby

Dual boot Win7 Pro 64 & Linux Mint 17.2 "Rafaela"
 
 

Matt,

We all need more information! Anything that is on the screen when it crashes is a help to diagnosing the problem.

The system will create a minidump file that contains the information for each occurrence. If you go to Blue screen of death (STOP error) information in dump files. you can get a small program that will allow you to read the information in the .dmp files. Your system may or may not create these files, but there is information on that page to tell you how to configure your machine so you get the .dmp files each time it crashes. Once you have the information you can come back armed with what is causing the trouble.

Good luck!

J T
My System SpecsSystem Spec
19 Mar 2013   #3
matthewthebrave

Windows 7 Ultimate 32bit
 
 

Hi,

Sorry for an extremely late reply. I tried several times posting a reply but got the BSOD whilst doing so, so gave up. Now I have started having problems again. I have attached the file with what you asked me to do.

Thanks for your help
My System SpecsSystem Spec
.

29 Mar 2013   #4
matthewthebrave

Windows 7 Ultimate 32bit
 
 

Also I have noticed that it does it 9 out of 10 times I use google images if thats any help...
My System SpecsSystem Spec
14 Apr 2013   #5
matthewthebrave

Windows 7 Ultimate 32bit
 
 

Is anyone able to help?
My System SpecsSystem Spec
14 Apr 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Post your files following steps here: Blue Screen of Death (BSOD) Posting Instructions

Also, do you have McAfee installed?
My System SpecsSystem Spec
14 Apr 2013   #7
matthewthebrave

Windows 7 Ultimate 32bit
 
 

I do yes
My System SpecsSystem Spec
14 Apr 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Yes I've seen that particular bugcheck e1 "worker thread returned at bad irql" being related to McAfee.

Please upload the logs as requested.

And then do the following:
Malwarebytes Anti-Malware Free
Good and Free system security combination
information   Information
DO NOT start the free trial of MalwareBytes. Unselect the option when prompted.
My System SpecsSystem Spec
25 May 2013   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any update on how things are running after removing McAfee?
My System SpecsSystem Spec
26 May 2013   #10
matthewthebrave

Windows 7 Ultimate 32bit
 
 

I had only recently bought my yearly subscription for McAfee and didnt want to uninstall it. I have reinstalled windows and havent had any problems since. Thanks for your help though
My System SpecsSystem Spec
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 Blue screen of death regularly




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