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Windows 7: BSOD - Random 0x000000A Blue screen while on Facebook.

19 Dec 2012   #1
Craig Beverley

Windows 7 Ultimate x64
 
 
BSOD - Random 0x000000A Blue screen while on Facebook.

I was randomly surfing the internet and on facebook when suddenly this BSOD appeared, not sure what it is and would like some help. unfortunately the .dmp wont zip or rar so i cannot upload it although i have tried my best and uploaded a screenshot of the dmp in Nirsoft's Bluescreen viewer.


My System SpecsSystem Spec
.
19 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Those pics don't help much

Have you checked if any of your hardware are failing?...Uhmm like power supply?
My System SpecsSystem Spec
19 Dec 2012   #3
Craig Beverley

Windows 7 Ultimate x64
 
 

Nope Power supply is running perfectly fine and all the hardware now is running smoothly. is there any other way of trying to upload the .dmp?
My System SpecsSystem Spec
.

19 Dec 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
19 Dec 2012   #5
Craig Beverley

Windows 7 Ultimate x64
 
 

Once again cant upload without any texts, so... Hi, how are you today?
My System SpecsSystem Spec
19 Dec 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Uninstall AVG: AVG | Download tools and utilities

Make scans with the following:

-Kaspersky TDSSKiller-ESET online scanner
Quote:
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.
Edit: I'm good. You?
My System SpecsSystem Spec
19 Dec 2012   #7
Craig Beverley

Windows 7 Ultimate x64
 
 

Is it AVG causing the BSOD?
My System SpecsSystem Spec
19 Dec 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by Craig Beverley View Post
Is it AVG causing the BSOD?
Not exactly. But it contributes.
My System SpecsSystem Spec
19 Dec 2012   #9
Craig Beverley

Windows 7 Ultimate x64
 
 

but you're telling me to install Kaspersky? i'd rather install McAfee >.< and thats awful :P
My System SpecsSystem Spec
19 Dec 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by Craig Beverley View Post
but you're telling me to install Kaspersky? i'd rather install McAfee >.< and thats awful :P
That's an online one time scanner.

You don't have to install it.
My System SpecsSystem Spec
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 BSOD - Random 0x000000A Blue screen while on Facebook.




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