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Windows 7: Bsod once a day since months.

20 Dec 2012   #1
serdox

Windows 7 Ultimate x32
 
 
Bsod once a day since months.

hi i get bsod since a while and mostly while watching videos etc. the dump is attached. i have a dv7 2037ez hp laptop. mobility 4650, amd zm-84 2.3 ghz 4 gb ram. as we know the fan is very loud since ever and the heat problem of a common hp issue exists here too. i had some error cods on bluescreen lie 00...x124 and other i think. sometimes it says hardware error. pls help


My System SpecsSystem Spec
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20 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Go through this thread: Stop 0x124 - what it means and what to try step by step.
My System SpecsSystem Spec
20 Dec 2012   #3
serdox

Windows 7 Ultimate x32
 
 

okey i will give it a try. will post answer here.
My System SpecsSystem Spec
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20 Dec 2012   #4
serdox

Windows 7 Ultimate x32
 
 

can you please analyze the minidump and give me specific info for my problem? please
My System SpecsSystem Spec
20 Dec 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Maybe, maybe not cause all the dumps come with the same bug check.

Let us know if any of the steps helped.
My System SpecsSystem Spec
22 Dec 2012   #6
serdox

Windows 7 Ultimate x32
 
 

okey, i tried the steps that i understood. some of them i did not understand. i deinstalled daemon tools too. and avast av too. i installed mse security and malwarebytes. full scan: malwarebytes found browser tools funmoods, which i know as hard to deinstall. deleted them. memtest gave no errors. sfc/scannow too. disktest alsono errors. what to do? the drivers: i get catalyst update time to time. i have laptop dv7 2037ez but there is no specific mobility update since a year or two. but on ati page, when i choose my gpu it gives me this catalyst with automatic driver found. the other drivers are from 2010. could not find newer updates. hp stopped updating drivers after a year. what a shame. can you help?
My System SpecsSystem Spec
22 Dec 2012   #7
serdox

Windows 7 Ultimate x32
 
 

ah forgot to say. i think this only happens when i watch videos. or i can't remember any other situation.
My System SpecsSystem Spec
22 Dec 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Have you checked the temperature of the system?
My System SpecsSystem Spec
22 Dec 2012   #9
serdox

Windows 7 Ultimate x32
 
 

i used speccy and the cpu gets around 80 degrees i think. or was it the gpu. not sure. but when not stressed out the heat is 75 celsius. windows update is clear. i will run furmark now.
My System SpecsSystem Spec
22 Dec 2012   #10
serdox

Windows 7 Ultimate x32
 
 

oh and as you maybe know hp has a cooling proplems since ever. and my amd processor was heating since ever. but the bsod started some months ago. i had now a cdd.dll error too.
My System SpecsSystem Spec
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 Bsod once a day since months.




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