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Windows 7: BSOD "Driver power state failure"

20 Dec 2012   #1
daz89

Windows 7 Home Premium x64
 
 
BSOD "Driver power state failure"

Hi,

Been getting this BSOD for a while at least once a day. Can't identify any pattern. It's been worse since I formatted a few months ago. I assume it's just a matter of updating an old driver but I've been unable to identify which one.

Running Windows 7 Home Premium x64. Please see attached dump file.

Thanks in advance for your help!


My System SpecsSystem Spec
.
20 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
Name    [00000014] Realtek RTL8188CE Wireless LAN 802.11n COMBO PCI-E NIC
Driver    c:\windows\system32\drivers\rtl8192ce.sys (1005.11.1203.2010, 1.05 MB (1,105,000 bytes), 13/10/2012 2:10 AM)
The driver's date is :
Code:
lmvm rtl8192ce
start             end                 module name
fffff880`04e4e000 fffff880`04fb9000   rtl8192Ce   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\rtl8192Ce.sys
    Image name: rtl8192Ce.sys
    Timestamp:        Fri Dec 03 16:26:21 2010 (4CF8CCD5)
    CheckSum:         00118EED
    ImageSize:        0016B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Realtek

Code:
fffff880`03785908  fffff880`010a0307Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x70307
Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Lots of USB Common Class Generic Parent Driver error. For the port, first, uninstall and reinstall the USB ports drivers.

  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Intel Graphics driver
Code:
fffff800`050168a8  fffff880`1044a700Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x240700
Update it from Intel Download Center.


Code:
fffff800`050164e0  fffff880`110f596c SCSIPORT!SpMiniPortTimerDpc
Uninstall this program
  • Start Menu\Programs\MagicDisc
Scan the system for possible virus infection.

BTW, which antivirus do you use?
My System SpecsSystem Spec
20 Dec 2012   #3
daz89

Windows 7 Home Premium x64
 
 

Thanks so much Arc.. I'll get started on that and let you know.

Since I reformatted I haven't been using antivirus :S
My System SpecsSystem Spec
.

20 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by daz89 View Post

Since I reformatted I haven't been using antivirus :S
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.
My System SpecsSystem Spec
24 Dec 2012   #5
daz89

Windows 7 Home Premium x64
 
 

Hey again Arc/co,

I followed all of your instructions and thought all was well (atleast for a few days) but got another one today. Here is the dump file.
My System SpecsSystem Spec
24 Dec 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I would suggest you to do virus scan. So many different port errors and network error is present there. Scan the system for possible virus infection.
USB Composite Device and USB Root Hub are shoeing errors. For the port, first, uninstall and reinstall the USB ports drivers.

  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Code:
fffff880`03785908  fffff880`010a0307Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x70307
Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Uninstall MagicDisc, at least for the time being.


update the network driver.
First, download the network card driver from manufactuer's website, Realtek
Then reinstall the driver:

  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.
Do you use this one?
Code:
Name    [00000012] Remote NDIS based Internet Sharing Device
Can you disable it, as a test?



Let us know the results.
My System SpecsSystem Spec
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 BSOD "Driver power state failure"




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