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Windows 7: BSOD With No Discernible Pattern


20 Dec 2012   #1

Windows 7 Professional x64
 
 
BSOD With No Discernible Pattern

I am still having BSOD after 5-10 mins of restarting the laptop. I have just updated the latest crash dump. I desperately need this fixed, I do not want to shell out another $700 for a laptop, but I am a full time student and I need my computer to work properly! I re-installed the driver for the network adapter using the device manager, but that did not help. Also I am unable to find the proper driver from Realtek's website, there are some that look close but none that match exactly.

I am currently attempting another malware bytes system scan.


My System SpecsSystem Spec
.

20 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard.

It is crashed by Realtec PCIe NIC driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff8800503a1db}

*** WARNING: Unable to verify timestamp for rtl8192Ce.sys
*** ERROR: Module load completed but symbols could not be loaded for rtl8192Ce.sys
Probably caused by : rtl8192Ce.sys ( rtl8192Ce+1d1db )

Followup: MachineOwner
---------
Update it from Realtek.

Search for any updates of the touchpad driver.
Drivers | Synaptics

The overall situation makes me feel that there might be a virus issue, or any antivirus filter program causing obstacles. Which antivirus do you use? Uninstall the existing antivirus. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one. Also. Scan the system for possible virus infection, too.
Let us know the results.
My System SpecsSystem Spec
20 Dec 2012   #3

Windows 7 Professional x64
 
 

I updated the Realtek driver by downloading and installing this. I am not 100% sure that this is the correct one, but it seems to be the only one available that at least mostly matches the driver name in the BSOD message. In that vein, do I need to uninstall anything before installing this? I downloaded and installed with no errors, but I am still getting the same BSOD. I have attached to this post a current .zip of the kernel dump from a couple of minutes ago immediately following yet another crash.

EDIT: I removed the antivirus and installed MSE which did a scan and found no malware. I then did the Malwarebytes scan but I got a BSOD 1/2 way through.
My System SpecsSystem Spec
.


19 Jan 2013   #4

Windows 7 Professional x64
 
 

The malwarebytes scan returned "no malicious items detected".
My System SpecsSystem Spec
20 Jan 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Are you getting more crashes? If so, upload the new dumps.
My System SpecsSystem Spec
21 Jan 2013   #6

Windows 7 Professional x64
 
 

I updated the attachment on the original post, but here it is again to be sure.
My System SpecsSystem Spec
21 Jan 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The crashes are still occurring on the same thing. Realtec PCIe NIC driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff8800427c1db}

*** WARNING: Unable to verify timestamp for rtl8192Ce.sys
*** ERROR: Module load completed but symbols could not be loaded for rtl8192Ce.sys
Probably caused by : rtl8192Ce.sys ( rtl8192Ce+1d1db )

Followup: MachineOwner
---------
So I need some more info here. Please upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
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 BSOD With No Discernible Pattern




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