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Windows 7: Repeated BSODs and freezing - different actions

20 Dec 2012   #1
LOLEGRIN

Windows 7 Home Premium 32bit
 
 
Repeated BSODs and freezing - different actions

Hello community,

Seeing how nicely people unversed in technical matters are being treated on this forum, has encouraged me in seeking help here.
For I’m a retiree and calling me low-brow in technical issues would be the understatement of the year.

The trouble began with the computer freezing; I’d to pull the plug to shut it down. Two days later the same. And then the blue screens started.
This is what I did before before I came to the forum: activating <Driver Verifier>; installing BlueScreenView and using <windbg> to have a look at the dump files (to no avail, of course J) After the third <btnetBus.sys> ocurrence I disposed of a bluetooth software called Blue Soleil. I replaced Avira with MSE. And I deinstalled a software called <Downloadhelper> which I used when crashing once again.

I’m gratuful for any advice. It would even be helpful to know whether this is a hardware or a software problem.


My System SpecsSystem Spec
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20 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
20 Dec 2012   #3
LOLEGRIN

Windows 7 Home Premium 32bit
 
 

@Arc
Thanks for the welcome. Can you see if I succeeded in uploading the SF-File ?
My System SpecsSystem Spec
.

20 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
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 Repeated BSODs and freezing - different actions




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