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Windows 7: Random BSODs

18 Apr 2013   #161
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Will go through it. No guarantee I'll find an answer from this. Initial look shows Norton IS software driver involved, with a driver dating from 2011. See about getting an update if possible.

Analysts:

From the looks of it, so far it appears that something closed their handle to an object, yet still is trying to fiddle with that object after the fact. No clue right now as to what's doing it nor why.


My System SpecsSystem Spec
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18 Apr 2013   #162
wisecraker1

Windows 7 64-bit Enterprise
 
 

Yes, I've got to clean install Windows 7 and install MSE, just haven't had the time yet! And no rush, today I get to find out if they will do a refund. The Case Manager told me that I will not get a full refund, that it would be pro-rated, although I've only had a useable PC for ~4 months tops.
My System SpecsSystem Spec
23 Apr 2013   #163
wisecraker1

Windows 7 64-bit Enterprise
 
 

Vir, I have three more Memory.dmp's zipped and ready for upload at your request if the previous one was inconclusive. These three took place a few days after Norton was completely removed.
Also HP wanted to give me a refund of $404 (I spent $1036) so I declined their generous offer and they are going to replace my laptop with a new one, same model, again. Third time is the charm, after all?
My System SpecsSystem Spec
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23 Apr 2013   #164
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

So you are still getting crashes, but only when you connect your bluetooth device?

You can give me the crashdumps and I'll see what I can do with em. Still, something tells me this is a hardware problem somehow.
My System SpecsSystem Spec
23 Apr 2013   #165
wisecraker1

Windows 7 64-bit Enterprise
 
 

Okay. I have two coming your way. The third is over 2gb zipped and will not upload to the skydrive

And it seems that it is only happening when I have my Bluetooth device(s) connected
My System SpecsSystem Spec
23 Apr 2013   #166
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Wow, that's unusual. What were you doing when that crash occurred, if I may ask? What that tells me is that something was probably leaking memory or you were doing a lot of memory intensive operations at the time, otherwise the dump file would be compressed heavily (as much of the dump would be made up of zeroes).
My System SpecsSystem Spec
23 Apr 2013   #167
wisecraker1

Windows 7 64-bit Enterprise
 
 

Yeah, I noticed the other dumps compressed to 700mb or so down from the 8gb dump file.

I was playing Minecraft (Java based game), recording video with FRAPS to my external HDD 1TB capacity, recording audio via USB 2.0 Yeti Microphone with Audacity. I was ~20 minutes into the recording and everything was going steady. Then it BSOD'd and then crashed again after reboot ~ 9 minutes after, in which I had Safari, FRAPS(Running, not recording), and a few Explorer windows open. My Memory usage according to Task Manager was only at ~2.5GB, typical for this scenario.
Fraps does not seem to be the issue, because my PC does crash without FRAPS running (or even being installed) as well, just not this past time.

EDIT: Worth noting is that even with a more popular/mainstream game such as Skyrim or Diablo III the PC crashes just the same. So I think that rules our Minecraft as the culprit.
My System SpecsSystem Spec
23 Apr 2013   #168
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Ok then, we'll see what we can do. I wouldn't doubt the video/audio recordings in memory would not compress very well.
My System SpecsSystem Spec
23 Apr 2013   #169
wisecraker1

Windows 7 64-bit Enterprise
 
 

My System SpecsSystem Spec
24 Apr 2013   #170
wisecraker1

Windows 7 64-bit Enterprise
 
 

Vir, Arc, and KoolKat --

Thanks for all the support with trying to get this figured out, but I've finally given up and when I get my replacement PC from HP (Still brand new in box) in a week or so, I'm just going to sell it. Though I'm still genuinely curious what the issue is, I can't waste any more time on it. It's just WAY too stressful.

I've purchased a new PC, well components to build one(updated system specs), and I will contact you if I have further troubles with Windows 7.
My System SpecsSystem Spec
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