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Windows 7: HP Update - Bad Pool -BSOD

20 Dec 2012   #1
MissSherlock

Windows 7 Home Premium 64bit
 
 
HP Update - Bad Pool -BSOD

Hi All,

HP Photosmart All-in-One Printer C6180
Windows 7 - Home Premium, SP1 - 64bit


Installed current HP software/drivers for printer on new computer with no errors or problems. Printer has been working fine. However, I tried to use the scanner today and multiple errors. Critical updates suggested a fix:

CPE_SCAN_DESTINATION_UPDATE_hpcom_001_003.exe
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa​dIndex?softwareitem=oj-79942-3&cc=ca&dlc=en&lc=en&​...=

On re-boot my system crashed BSOD.

Does Windows 7 keep the Kernel memory dump files/logs (it's configured to do so). If so where?

Thanks, ms


My System SpecsSystem Spec
.
20 Dec 2012   #2
MissSherlock

Windows 7 Home Premium 64bit
 
 
Follow-UP

SF Diagnostic Tool Reports

Thanks, ms
My System SpecsSystem Spec
17 Feb 2013   #3
MissSherlock

Windows 7 Home Premium 64bit
 
 

Hi All,

Never did find the Kernal dump file!

In the end, I had to buy a new HP printer. Any of the updates or fixes would crash my system.

Thanks, katy
My System SpecsSystem Spec
.

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 HP Update - Bad Pool -BSOD




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