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Windows 7: Display Driver Crashing BSOD

20 Dec 2012   #1
cianlane

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Display Driver Crashing BSOD

For the past week my HP Probook 6550b has been having some problems. At random times, usually around 5-10 minutes after boot up, the display driver crashes. The first few times it would crash but Windows recovered only for it to happen again a couple of minutes later. Now it just causes a BSOD crash and either Windows restarts or I have to kill the power.
Anyone have any idea what my problem might be?
Thanks.


My System SpecsSystem Spec
.
21 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.
Code:
  1. Start Menu\Programs\McAfee Public:Start Menu\Programs\McAfee Public
  2. Start Menu\Programs\McAfee Security Scan Plus Public:Start Menu\Programs\McAfee Security Scan Plus Public
McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials (To test)Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Daemon Tools
Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

System Optimisers

Please remove the following software
Code:
Start Menu\Programs\PC Tools Registry Mechanic	Public:Start Menu\Programs\PC Tools Registry Mechanic	Public
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.

Reduce items at start-up. Nothing except anti-virus is required:
Perform a System File Check:
  • Click on the start
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:
Disk Check on your hard drive for file system errors and bad sectors on it:
Update your video card drivers to their latest:

METHOD:
Quote:
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; ATI and reboot the system. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

Link: AMD Driver Autodetect
More information on: STOP 0x116: VIDEO_TDR_ERROR troubleshooting and Stop 0x124 - what it means and what to try
Sometimes lowering the clock/voltage of the video card helps reduce/resolve the crashes.
Postback your results.
My System SpecsSystem Spec
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 Display Driver Crashing BSOD




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