Display Driver Crashing BSOD

cianlane

New member
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12:52 AM
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For the past week my HP Probook 6550b has been having some problems. At random times, usually around 5-10 minutes after boot up, the display driver crashes. The first few times it would crash but Windows recovered only for it to happen again a couple of minutes later. Now it just causes a BSOD crash and either Windows restarts or I have to kill the power.
Anyone have any idea what my problem might be?
Thanks.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz4.00 GBATI Mobility Radeon HD 540v
Computer Manufacturer/Model Number
HP ProBook 6550b
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz
Motherboard
Hewlett-Packard 1471
Memory
4.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 540v
Sound Card
(1) ATI High Definition Audio Device (2) IDT High Definiti
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST9320423AS
Welcome to SevenForums.
Code:
[LIST=1]
[*]Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
[*]Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public
[/LIST]
McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials (To test)
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Daemon Tools
Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

System Optimisers

Please remove the following software
Code:
Start Menu\Programs\PC Tools Registry Mechanic	Public:Start Menu\Programs\PC Tools Registry Mechanic	Public

This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.

Reduce items at start-up. Nothing except anti-virus is required:

Perform a System File Check:
  • Click on the start :orb:
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:

Disk Check on your hard drive for file system errors and bad sectors on it:

Update your video card drivers to their latest:

METHOD:
Click on the Start :orb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; ATI and reboot the system. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

Link: AMD Driver Autodetect

More information on: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html and http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Sometimes lowering the clock/voltage of the video card helps reduce/resolve the crashes.

Postback your results.
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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