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Windows 7: BSODs randomly while using browsers, or using flash

20 Dec 2012   #1

Windows 7 Professional x64
BSODs randomly while using browsers, or using flash

I'm not sure what the problem is anymore, it might be the new version of flash because it started happening with flash 11.5, but i don't know anymore. (Might also be catalyst 12.10)

The bsods started some weeks ago and i had Opera browser, I decided to format the PC and I installed Avant browser on this one. There were no bsods 3 days after formatting so i thought all was well, until today i got 2 bsods, one happened when i was watching a video fullscreen with flash in Avant browser, the other one happened after it restarted because of the bsod. It lasted for like 10 minutes and it randomly bsoded again while using Avant browser, wasn't viewing videos, but i had flash opened in some tabs without the videos loading.

Please help, and thanks in advanced.

I'm going to try this hotfix:

KB Article Number(s): 983615
Language: All (Global)
Platform: x64
Location: (

It said it was not applicable for my PC

My System SpecsSystem Spec

21 Dec 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit


Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.

Video Card - Stress Test with FurmarkMonitor your temps with Speccy during these testsVideo Card - Memory Test:For monitoring the heat/celsius of the system, use Speccy or HWinfo:Post back results.
My System SpecsSystem Spec
24 Dec 2012   #3

Windows 7 Professional x64

Thanks, and sorry for the late reply. There's no errors after 11 passes, and all the stress tests, since it's an apu, cpu and gpu are basically the same temp all the time, and it goes up to around ~75 Celicius, max 80, which I don't believe is too hot considering it's a stress test. Never had heat issues. Can play games for hours and nothing happens, the bsods are just random, mostly when doing things that aren't heavy in the machine. But I'm mostly sure it happens when I got the browser open.
My System SpecsSystem Spec

24 Dec 2012   #4

Windows Seven 64-bit

I am having same issue. Dont feel bad. I can play BF3 on highest setting for well, I played 8 hours yesterday no problem. Play on internet and it bsod.
My System SpecsSystem Spec
25 Dec 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit

Disabled hardware acceleration on the browsers?
My System SpecsSystem Spec
25 Dec 2012   #6

Windows 7 Professional x64

I did try that pre-formatting, but I'll try again, see how it goes now.
My System SpecsSystem Spec

 BSODs randomly while using browsers, or using flash

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