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Windows 7: BSOD random 0x0000000a, 0x0000003b

26 Dec 2012   #21
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your crash dump is not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.


My System SpecsSystem Spec
.
26 Dec 2012   #22
fsanyee

Windows 7 Ultimate x64
 
 

I enabled DV, but now when the system crashes, there are no dump files or restarts, only freezes.
My System SpecsSystem Spec
26 Dec 2012   #23
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by fsanyee View Post
I enabled DV, but now when the system crashes, there are no dump files or restarts, only freezes.
So it is not crashing with DV enabled, but only freezing?

Still I think it is some driver issue. And, you should start fresh at this point I think. It is the final possible way to get rid of any faulty drivers there.

Can you try Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
.

26 Dec 2012   #24
fsanyee

Windows 7 Ultimate x64
 
 

I reinstalled my Windows. As soon as the installer finished, I turned off the computer and pluged my another hard drive in (all the drivers are on that one) Before the Welcome message, my clean windows 7 crashed... As I remember it was a 0x000003B
My System SpecsSystem Spec
26 Dec 2012   #25
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by fsanyee View Post
I reinstalled my Windows. As soon as the installer finished, I turned off the computer and pluged my another hard drive in (all the drivers are on that one) Before the Welcome message, my clean windows 7 crashed... As I remember it was a 0x000003B
Haven't you installed the drivers in C drive?
My System SpecsSystem Spec
26 Dec 2012   #26
fsanyee

Windows 7 Ultimate x64
 
 

I formated C at the begining the installation. Befor I started I downloaded all drivers to my another HD which was unplugd during the install.
My System SpecsSystem Spec
26 Dec 2012   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK ... that means, the drivers are not yet installed, and when you plugged the other HDD, it crashed. Am I right now? An uninstalled driver cannot make it a crash.

Do some disc checks on the other HDD.
  1. Update your SSD's Firmware
  2. Re-seat the sata and power. Also check the cables.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Have you tested the RAM modules? Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.
My System SpecsSystem Spec
26 Dec 2012   #28
fsanyee

Windows 7 Ultimate x64
 
 

I reinstalled my windows (again). This time without my sound card. I did everything as I did at the first time. There wasant any problem till the second reboot. After that I was looking for the USB3 drivers with the device manager while the system crashed.

edit:Arc: at the first time before I pluged my other hdd in, I turned off the computer.
edit2: I tested ram, but only for 2 passes, and I checked Memtest's Bit fade test too....
My System SpecsSystem Spec
26 Dec 2012   #29
fsanyee

Windows 7 Ultimate x64
 
 

3rd install: This time I had a chance to install the display driver, but after the reboot....
My System SpecsSystem Spec
26 Dec 2012   #30
fsanyee

Windows 7 Ultimate x64
 
 

4th install: before the installation completed.....
My System SpecsSystem Spec
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