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Windows 7: BSOD USB_BUGCODE_DRIVER maybe bluetooth?

21 Dec 2012   #1
matt31084

Windows 7 Home Premium 64bit
 
 
BSOD USB_BUGCODE_DRIVER maybe bluetooth?

My computer has a BSOD randomly during use. I have been dealing with it for a while and just ended up re-installing Windows. This seemed to fix the problem for a bit, but then it started again. I think it might be the bluetooth causing it, but I'm not sure. I had an action center message pop up saying the bluetooth software is missing a driver, so I downloaded the file and ran it and it caused about 3 or 4 BSOD shortly after. I then uninstalled the stack software from Toshiba and in about 30 minutes it hasn't had a BSOD. I have attached the dump files and I can provide any other information. I thought the last time I tracked this down it was related to my HP wireless printer, which still could be the culprit. I did have a USB mouse plugged in, but when I unplug it, my computer will still BSOD. Sorry for any information I left out, worried I might get a BSOD before I submit

Toshiba Qosmio X505-Q880
Windows 7 Home Premium 64-bit


My System SpecsSystem Spec
.
21 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboad, matt

All the crash dumps are the same.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 5, fffffa8008d02000}

Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )

Followup: MachineOwner
---------
According to Carrona.org. STOP 0x000000FE: BUGCODE_USB_DRIVER
Usual causes:
USB device driver

For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them. Do it for them all, including the Bluetooth device.

Let us know the results.
My System SpecsSystem Spec
21 Dec 2012   #3
matt31084

Windows 7 Home Premium 64bit
 
 

I did as you said and I noticed that windows installed a different driver for the host controller as just a standard enhanced PCI to USB host controller. Before it was some Intel driver. Maybe that was the culprit...

I'll let it go for a while and see if it gets BSOD over the next week or so and post back my results. Thanks for the help.
My System SpecsSystem Spec
.

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 BSOD USB_BUGCODE_DRIVER maybe bluetooth?




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