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Windows 7: Random BSOD's and Screen Freezing/Crashing Please Help

26 Dec 2012   #11
Dakka

Windows 7 Ultimate 64-bit
 
 

OK I have uninstalled Kaspersky and run the TDSSKiller and it came back clean. I am just running Eset Scanner now. Yes I used control panel and uninstall. Once again thank you for your help


My System SpecsSystem Spec
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26 Dec 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hmm Ok.

When did you last reinstall windows?
How old is your PC?
Any hardware changes recently?
My System SpecsSystem Spec
26 Dec 2012   #13
Dakka

Windows 7 Ultimate 64-bit
 
 

I last reinstalled Windows about a month ago on a different HDD but it was still behaving the same way so I bought new RAM hoping it would just be a memory compatibility problem and put the original HDD back in. It's not very old, I built it myself but have not benn using it as I have been having these problems with it and have not had the time to fix it. There has not been any hardware changes, it is the same as when I built it apart from RAM, which by the way I have just take the kingston out and left the G-Skill in there just incase it was that. Eset has not found anything so far!
My System SpecsSystem Spec
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26 Dec 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright.

Perform these stress tests:

Hardware - Stress Test With Prime95CPU - Stress Test Using IntelBurnTestVideo Card - Stress Test with FurmarkMonitor your temps with Speccy during these testsVideo Memory Test
My System SpecsSystem Spec
26 Dec 2012   #15
Dakka

Windows 7 Ultimate 64-bit
 
 

Thank you I will do these tests now!
My System SpecsSystem Spec
26 Dec 2012   #16
Dakka

Windows 7 Ultimate 64-bit
 
 

OK so I have run Prime95 for over an hour and no problems and I run intelliburn with no problems now I will run the furmark test!
My System SpecsSystem Spec
26 Dec 2012   #17
Dakka

Windows 7 Ultimate 64-bit
 
 

Just ran furmark for 20 minutes and it never went over 80c which is very good I understand.
My System SpecsSystem Spec
26 Dec 2012   #18
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK. BTW:
Code:
fffff880`0101a000 fffff880`0102e000   winhv      (deferred)             
fffff880`01030000 fffff880`01156000   sptd     T (no symbols)           
fffff880`01156000 fffff880`0115f000   WMILIB     (deferred)
Quote:
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall the program at first, though I cannot determine it that with which particular program you have got it from the supplied MSINFO32.nfo. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
My System SpecsSystem Spec
26 Dec 2012   #19
Dakka

Windows 7 Ultimate 64-bit
 
 

I just got three BSOD's in the space of two minutes


Crash Dump Analysis
</B>
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 26/12/2012 14:22:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122612-22370-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)
Bugcheck code: 0xA (0xF4, 0x2, 0x0, 0xFFFFF80003EDF65B)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 26/12/2012 14:22:55 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xA (0xF4, 0x2, 0x0, 0xFFFFF80003EDF65B)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 26/12/2012 14:20:40 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122612-22885-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF80003EEC248)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

This is really annoying me! I will uninstall that driver now my friend.

Edit: It is greyed out as I have already uninstalled it.
My System SpecsSystem Spec
26 Dec 2012   #20
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

After completing all the tests, upload the latest .DMP files.
My System SpecsSystem Spec
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 Random BSOD's and Screen Freezing/Crashing Please Help




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