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Windows 7: Random crash when plugged usb in

22 Dec 2012   #1
popsuk

Windows 8 x64
 
 
Random crash when plugged usb in

Hi
I got a random crash this morning when i plugged in my steering wheel (thrustmaster t500) drivers are up to date for the wheel, all info is attached.
thx


My System SpecsSystem Spec
.
22 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello popsuk

It is caused by Thundermaster HID USB driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 93, {26e8, 0, 0, 0}

*** WARNING: Unable to verify timestamp for tmhidusb.sys
*** ERROR: Module load completed but symbols could not be loaded for tmhidusb.sys
Probably caused by : tmhidusb.sys ( tmhidusb+10a71 )

Followup: MachineOwner
---------
Try uninstalling it. For the port, first, uninstall and reinstall the USB ports drivers as directed:
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

Uninstall AVG.Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Let us know the results.
My System SpecsSystem Spec
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 Random crash when plugged usb in




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