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Windows 7: black screen white cursor

30 Sep 2009   #1
bananaman2

Windows 7 RTM
 
 
black screen white cursor

Hi,

My Windows 7 has stopped working

All I get after the bios starts up is a blank (black) screen and a white cursor.

I do not have a Windows 7 recovery disk and only a Windows Vista one. If I re-intsall Windows Vista I assume I will lose everything off my partition.

Can you tell me if I can fix my Windows 7 installation

If not can you tell me a way of not losing some sentimentally valuable files?


My System SpecsSystem Spec
.
30 Sep 2009   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

The files you can recover with this program ( Computer First Aid Using Knoppix ). To diagnose your problem, we would need more info.
My System SpecsSystem Spec
01 Oct 2009   #3
bananaman2

Windows 7 RTM
 
 
what info do you need?

Hi,

I will try the recovery tool you've suggested.

As for info, what info do you want or need?

At the moment I can press F2 or F12 to go to the bios setup. F12 allows me to boot from the cd/dvd drive. If I select to boot from the hard drive nothing happens apart from a black screen with a white cursor flashing in the top left hand corner.

I installed Windows 7 from the Microsoft website, but never made a recovery disk, it has now crashed so can't put one into the cd/dvd drive.

I have put in my windows vista one, but it can't repair the problem. owever it does recognise that there is a windows 7 operating system on the C drive.

The computer is an acer aspire 5920

If you want some info from the bios then let me know, but apart from ram etc. there is not much else I can provide
My System SpecsSystem Spec
.

01 Oct 2009   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I would say, first order of the day is to recover your data. Then we'll see how to go from there.
My System SpecsSystem Spec
01 Oct 2009   #5
bananaman2

Windows 7 RTM
 
 
problem with knoppix

Hi

Downloaded knoppix 6.0.1 it has loaded but only offering my documents, and I cannot see my hard drive, as it is written in the instructions.

Either I have not read followed them correctly or not downloaded the right one, or that this does not work so well with Windows 7 or another reason.

Any suggestions, and apologies if I'm being stupid
My System SpecsSystem Spec
01 Oct 2009   #6
bananaman2

Windows 7 RTM
 
 

When I go into mmt-system and choose either ACER, Data or 3.3 GB Volume it says

Error org.freedesktop.Hal.Device.Volume.UnknownFailure
My System SpecsSystem Spec
01 Oct 2009   #7
bananaman2

Windows 7 RTM
 
 

Above it says unable to mount device
My System SpecsSystem Spec
01 Oct 2009   #8
bananaman2

Windows 7 RTM
 
 
can view directories from command prompt

Hi

Put the Vista disk back in and managed to be able to view the c:\ directory using the command console. Not sure what to do from here. Can I manually load windows from here?

Is it possible to move files from here onto another partition (d:\) which I created

If I install Vista on the c:\ partition will it write over the d:z partition as well?
My System SpecsSystem Spec
01 Oct 2009   #9
Lamig

Windows 7 x64
 
 

I'm not sure but try copy <source> <destination>. (copy filename.ext D:\)
It will not overwrite the files in drive D:.
My System SpecsSystem Spec
01 Oct 2009   #10
bananaman2

Windows 7 RTM
 
 

Managed to use the xcopy command at the command prompt and moved all my personal files from the c:\ drive to the d:\ I can now install a new version of windows on the c:\ is this correct?
My System SpecsSystem Spec
Reply

 black screen white cursor




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