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Windows 7: Frequent Annoying Blue Screen of Death

23 Dec 2012   #1
technomann

Windows 7 64-bit
 
 
Frequent Annoying Blue Screen of Death

Data from Windows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8006749B50
BCP4: FFFFF800050323D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\122312-30529-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-63929-0.sysdata.xml

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Data from WhoCrashed:

On Sun 12/23/2012 12:25:37 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\122212-25272-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x81E7A)
Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA800676CB50, 0xFFFFF80000B9C3D0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

If anyone has any insight into this problem I would welcome a solution.

Thank you!


My System SpecsSystem Spec
.
23 Dec 2012   #2
bagavan

Windows 8 Professional x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa8006749b50, fffff800050323d0}

*** WARNING: Unable to verify timestamp for FLxHCIh.sys
*** ERROR: Module load completed but symbols could not be loaded for FLxHCIh.sys
Implicit thread is now fffffa80`06749b50
Probably caused by : FLxHCIh.sys ( FLxHCIh+14b5e )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
	subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8006749b50, The thread currently holding on to the Pnp lock.
Arg4: fffff800050323d0, nt!TRIAGE_9F_PNP on Win7

Debugging Details:
------------------

Implicit thread is now fffffa80`06749b50

DRVPOWERSTATE_SUBCODE:  4

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80003491a32 to fffff8000349ee7a

STACK_TEXT:  
fffff880`03d5af80 fffff800`03491a32 : fffffa80`06749b50 fffffa80`06749b50 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x7a
fffff880`03d5b0c0 fffff800`034a2d8f : 00000000`00000308 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x1d2
fffff880`03d5b150 fffff800`0378dfde : fffff880`03b17100 fffff800`00000006 00000000`00000000 fffffa80`06749b00 : nt!KeWaitForSingleObject+0x19f
fffff880`03d5b1f0 fffff800`0349b253 : fffffa80`06749b50 fffff880`08d6a2a8 00000000`00000000 fffffa80`0b962b50 : nt!NtWaitForSingleObject+0xde
fffff880`03d5b260 fffff800`03497810 : fffff880`08d6eb5e fffffa80`00000000 fffffa80`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
fffff880`03d5b3f8 fffff880`08d6eb5e : fffffa80`00000000 fffffa80`00000000 00000000`00000000 fffffa80`0b962c58 : nt!KiServiceLinkage
fffff880`03d5b400 fffffa80`00000000 : fffffa80`00000000 00000000`00000000 fffffa80`0b962c58 00000000`0000012a : FLxHCIh+0x14b5e
fffff880`03d5b408 fffffa80`00000000 : 00000000`00000000 fffffa80`0b962c58 00000000`0000012a fffff880`08d6e666 : 0xfffffa80`00000000
fffff880`03d5b410 00000000`00000000 : fffffa80`0b962c58 00000000`0000012a fffff880`08d6e666 fffffa80`0c1892b0 : 0xfffffa80`00000000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
FLxHCIh+14b5e
fffff880`08d6eb5e ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  FLxHCIh+14b5e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: FLxHCIh

IMAGE_NAME:  FLxHCIh.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cc2a879

FAILURE_BUCKET_ID:  X64_0x9F_4_FLxHCIh+14b5e

BUCKET_ID:  X64_0x9F_4_FLxHCIh+14b5e

Followup: MachineOwner
---------
update this

Fresco Logic xHCI USB 3.0 Hub Device Driver - OEM ONLY; none at - FRESCO LOGIC INC.===Leap into SuperSpeed===


Computer Manufacturers' Contact Information
My System SpecsSystem Spec
25 Dec 2012   #3
technomann

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by bagavan View Post
---------

[/CODE]update this

Fresco Logic xHCI USB 3.0 Hub Device Driver - OEM ONLY; none at - FRESCO LOGIC INC.===Leap into SuperSpeed===


Computer Manufacturers' Contact Information
I ran Driver Detective and Fresco Logic xHCI USB 3.0 Hub Device Driver was one of many outdated drivers. I updated it and the others and haven't had any more crashes.

Thanks!!!
My System SpecsSystem Spec
.

26 Dec 2012   #4
bagavan

Windows 8 Professional x64
 
 

Good news.
My System SpecsSystem Spec
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 Frequent Annoying Blue Screen of Death




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