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Windows 7: BSOD of few random error, Memory Management.

31 Dec 2012   #21
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Do some Disc Checks ....
  1. Update your SSD's Firmware
  2. Reseat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Upload a screenshot of your HDD using CrystalDiskInfo - Software - Crystal Dew World


My System SpecsSystem Spec
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31 Dec 2012   #22
leonnkeong

Windows Ultimate x64
 
 

Completed all except reseat SATA cable and power, will do it later.

Passed both long test and basic test. Here's a screenshot of CrystalDiskInfo on my HDD;
My System SpecsSystem Spec
31 Dec 2012   #23
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Download and install CCleaner. Then run it.
Go to "Tools" .... by default it will open the "uninstall" tab.
Click on save as text file. Save it on your desktop.
Upload the text file for us.
My System SpecsSystem Spec
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31 Dec 2012   #24
leonnkeong

Windows Ultimate x64
 
 

Here;
My System SpecsSystem Spec
31 Dec 2012   #25
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I suggest you to uninstall this one.
Code:
Intel(R) Rapid Storage Technology    Intel Corporation
The associated driver is very old.
Code:
lmvm iastor
start             end                 module name
fffff880`01010000 fffff880`013b4000   iaStor     (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Wed Nov 30 09:09:19 2011 (4ED5A567)
    CheckSum:         0009778C
    ImageSize:        003A4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
And, it is nothing must to be there. First uninstall it in Control Panel> Programs and Features, then do it as an addition.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Let us know the results.
My System SpecsSystem Spec
31 Dec 2012   #26
leonnkeong

Windows Ultimate x64
 
 

I thought RST improve performance of hard disk? Never know it causes problems.
My System SpecsSystem Spec
31 Dec 2012   #27
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by leonnkeong View Post
I thought RST improve performance of hard disk? Never know it causes problems.
I am not sure if it increases performance or not, but many of them say it.

Personally, I have noticed a huge number of cases where RST is the sole problem. So I suggested it to you. And, none of your dumps indicating to it directly.

If you want to take it, I have nothing to say against you, but the driver is backdated, and I am sure that the latest drivers are even unstable.
My System SpecsSystem Spec
31 Dec 2012   #28
leonnkeong

Windows Ultimate x64
 
 

Uninstalling it will not cause any much performance problem right? From what you said, I should not update to the latest driver then?
My System SpecsSystem Spec
31 Dec 2012   #29
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by leonnkeong View Post
Uninstalling it will not cause any much performance problem right? From what you said, I should not update to the latest driver then?
Uninstalling it will not cause any problem at all. Coz, iAstor.sys fails, but msahci.sys never fails.

If you want to update RST, you may follow this post by Dave76. Here is a link, and Dave suggests that it is the most latest stable version. Whereas I always like to not keep it.

You may decide what you want to do.
My System SpecsSystem Spec
03 Jan 2013   #30
leonnkeong

Windows Ultimate x64
 
 

Uninstalled RST, deleted and renew disc drive in device managers. No more ntfs.sys BSOD for few days.

Just about to post the good news here and then suddenly another BSOD strike, this time memory management caused by ntosknrl.exe, any idea again?
My System SpecsSystem Spec
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 BSOD of few random error, Memory Management.




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