BSOD and computer restarting Automatically

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #21

    There are practically two reasons of the crash .....

    Broadcom 802.11g Network Adapter driver.
    Code:
    fffff800`00b9ca30  fffff880`05880824Unable to load image \SystemRoot\system32\DRIVERS\bcmwl664.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bcmwl664.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
     bcmwl664+0x14824
    And ELAN PS/2 Port Smart Pad driver.
    Code:
    fffff800`00b9c918  fffff880`05da3181Unable to load image \SystemRoot\system32\DRIVERS\ETD.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ETD.sys
    *** ERROR: Module load completed but symbols could not be loaded for ETD.sys
     ETD+0x4181
    Both of them are OEM, no updates are available in the sites.

    Either you try to have a BIOS update, or , if you are within warranty, contract Samsung.

    For the time being, you may look that the display driver is very old.
    Code:
    lmvm igdkmd64
    start             end                 module name
    fffff880`04a4e000 fffff880`055fe500   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Fri Dec 17 07:09:01 2010 (4D0ABF35)
        CheckSum:         00BBFA26
        ImageSize:        00BB0500
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Intel Download Center.
      My Computer


  2. Posts : 39
    Windows 7 Home Ultimate x64
    Thread Starter
       #22

    I would check on that and install the new Display Driver !
    It crashed again two times ! here is the dump for just check id its any other problems :
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #23

    It's a bit different ....
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff80006ed3104, 8, fffff80006ed3104, 2}
    
    
    Could not read faulting driver name
    Probably caused by : win32k.sys ( win32k!NtUserQueryWindow+1c )
    
    Followup: MachineOwner
    ---------
    Better you contract the vendor, as we know what is the issue already present.
      My Computer


 
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