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Windows 7: BSOD and computer restarting Automatically

23 Dec 2012   #1
vishnu619

Windows 7 Home Ultimate x64
 
 
BSOD and computer restarting Automatically

Samsung RV-520
Windows 7 ultimate
Crashes and restarts automatically . And at times it just freezes
The complete dump files is around 41 Mb after compression so i cant post it


My System SpecsSystem Spec
.

23 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Vishnu.

Install Service pack 1 and other windows updates.
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Let us know the results.
My System SpecsSystem Spec
23 Dec 2012   #3
vishnu619

Windows 7 Home Ultimate x64
 
 

Right now i am Installing the updates available on Windows Update which contains service pack .
My computer just freezes continuously .. is the problem of service pack the cause of it ?
My System SpecsSystem Spec
.


23 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

In this situation, uninstall DaemonTools and SPTD.sys first, then go for the updates.
My System SpecsSystem Spec
23 Dec 2012   #5
vishnu619

Windows 7 Home Ultimate x64
 
 

Done uninstalling Daemon Tools and SPTD.sys !
Will reply if there is any problem after installing the updates !
Thanks in Advance
My System SpecsSystem Spec
23 Dec 2012   #6
vishnu619

Windows 7 Home Ultimate x64
 
 

Crashed again several times and got the windows recovery screen too several times .
The system startup repair came up and it uninstalled the windows update i think
My System SpecsSystem Spec
23 Dec 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I am sorry Vishnu, as per the latest dump, SPTD is present there, and the only module that is unloaded... ..... I dont see any way to do it without removing SPTD.
Code:
Unloaded modules:
83ebd000 83fbd000   sptd.sys
You know what to do to solve the issue. Uninstalling SPTD.
My System SpecsSystem Spec
23 Dec 2012   #8
vishnu619

Windows 7 Home Ultimate x64
 
 

There is no SPTB present . Here is the screenshot :
My System SpecsSystem Spec
23 Dec 2012   #9
vishnu619

Windows 7 Home Ultimate x64
 
 

There are only a few programs on my computer . Please tell me if any of these causes these problems .Here are they :
My System SpecsSystem Spec
24 Dec 2012   #10
vishnu619

Windows 7 Home Ultimate x64
 
 

I formatted my computer today morning and again it crashed and the BSOD appeared .
My System SpecsSystem Spec
Reply

 BSOD and computer restarting Automatically




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