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Windows 7: BSOD and then restarts, randomly

24 Dec 2012   #11
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

If you get another BSOD post your new dump files and we will have a look at them for you and see if we can figure things out. Otherwise I would say you could consider the problem solved.


My System SpecsSystem Spec
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24 Dec 2012   #12
lamerboger

Windows 7 Home Premium x64
 
 

The problem still persists. After removing the daemon, I had set the settings of "verifier" and restarted but again got the BSOD and a new dump file. Attaching it with this post.
My System SpecsSystem Spec
24 Dec 2012   #13
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It looks like this BSOD is being caused by your broad band adapter it is prduced by a company called Huawei I would either go to their site or To your computer manufacturers site and see if you can get an updated driver
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D5, {fffff98006c85003, 1, fffff88002ad5770, 0}

Unable to load image \SystemRoot\system32\DRIVERS\ew_usbenumfilter.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for ew_usbenumfilter.sys

Could not read faulting driver name
Probably caused by : ew_usbenumfilter.sys ( ew_usbenumfilter+770 )

Followup: MachineOwner
---------
Last driver update was 2010 probably needs to be updated
Code:
start             end                 module name
fffff880`02ad5000 fffff880`02ad8680   ew_usbenumfilter   (no symbols)           
    Loaded symbol image file: ew_usbenumfilter.sys
    Image path: \SystemRoot\system32\DRIVERS\ew_usbenumfilter.sys
    Image name: ew_usbenumfilter.sys
    Timestamp:        Fri Mar 19 23:08:08 2010 (4BA43C18)
    CheckSum:         00011E8B
    ImageSize:        00003680
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
links to Dell and Huawei
My System SpecsSystem Spec
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24 Dec 2012   #14
lamerboger

Windows 7 Home Premium x64
 
 

Ok, so now finally unplugging the USB adapter has started my computer. I have searched for any updates for the device driver but there aren't any.

After reboot, i plugged the adapter and have been using it since then, works fine without BSOD for now.

What next?
My System SpecsSystem Spec
24 Dec 2012   #15
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My best advice at this point would be to uninstall the software for the mobile broadband and then re-install it just to rule out the possibility that it has some how become corrupted. If the blue screen continues after the re-install of the software I would say the next test would be to see if plugging anything else into that particular USB port causes a blue screen just to rule out hardware failure.
My System SpecsSystem Spec
24 Dec 2012   #16
lamerboger

Windows 7 Home Premium x64
 
 

I have re-installed the software and have been using it for quite sometime. and the port seems fine too.

Should i wait for BSOD or should check a few other things out as well?
My System SpecsSystem Spec
24 Dec 2012   #17
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

For the moment I would wait And keep running the driver verify to see if it Blue screens again.
My System SpecsSystem Spec
24 Dec 2012   #18
x BlueRobot

 

Code:
BugCheck D5, {fffff98006c85003, 1, fffff88002ad5770, 0}

Unable to load image \SystemRoot\system32\DRIVERS\ew_usbenumfilter.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for ew_usbenumfilter.sys

Could not read faulting driver name
Probably caused by : ew_usbenumfilter.sys ( ew_usbenumfilter+770 )
Code:
Usual causes:  Device driver
In my opinion you may now disable Driver Verifier, and then leave this thread open for about a week, posting back any other problems or BSODs.
My System SpecsSystem Spec
25 Dec 2012   #19
lamerboger

Windows 7 Home Premium x64
 
 

Taking "Dsprague"'s advice, I'll stop driver verifier after a day and then will see if any BSOD occurs.

I too think that there is a problem with the driver of the huawei adapter. When I start the computer with the verifier ON and the adapter connected, <b>it hangs</b> either when I enter my password or as soon as the accounts are displayed or in the start itself. However, attaching the device after booting is the right way I am guessing since it hasn't given me any problems so far.

Taking "x BlueRobot"'s advice on the second case, I'll leave this thread open for a week and will come back if any BSOD occurs again.

Thanks guys and Merry Christmas
My System SpecsSystem Spec
25 Dec 2012   #20
x BlueRobot

 

Your welcome, and have a great Christmas!
My System SpecsSystem Spec
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 BSOD and then restarts, randomly




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