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Windows 7: windows freeze, usually on startup but not always

24 Dec 2012   #1
umupfumu

windows 7 home premium 64
 
 
windows freeze, usually on startup but not always

Hi all,

I am getting a windows freeze (no BSOD, just freezes) usually during startup (can occur at any time during startup) but can also occur at any random time.

fscheck is clear, memdiag is clear, temperatures are all OK

Attached the logs.

Thanks for the help.
Chase


My System SpecsSystem Spec
.
25 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard, umupfumu.

Install Service pack 1.
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

A search revealed that you are using nForce as the chipset driver, and that includes nvstor.sys as the storage controller driver. You are using a historic version of nForce .... of May 2009. You need to try to update nForce, as it contains not only the storage controller, but also network controller and a lot of other vital drivers.

Go to Drivers - Download NVIDIA Drivers, search for nForce, as per your motherboard's chipset specifications.


See in Details ....
Quote:
Event[34612]:
Log Name: System
Source: nvstor64
Date: 2012-04-26T19:13:50.962
Event ID: 4
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: lesbialepida
Description:
Command to device was aborted.

Device: \Device\RaidPort1
Model: ST3360320AS
Firmware Version: 3.CH
Serial Number: 9QFB2FAF
Port: 0
So, RapidPort1 Device is nor working, winch is controlled by nVstor64, a component of nForce drivers. And it results into ...... Memory corruption.
Quote:
Event[34631]:
Log Name: System
Source: Microsoft-Windows-HAL
Date: 2012-04-26T20:26:24.658
Event ID: 12
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: N/A
User Name: N/A
Computer: lesbialepida
Description:
The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
So, do it, and let us know the results.
My System SpecsSystem Spec
25 Dec 2012   #3
umupfumu

windows 7 home premium 64
 
 

Brilliant. I bet this will work. Will mark it solved if I go a few days without a freeze!

Thank you and Merry Christmas!

Chase
My System SpecsSystem Spec
.

25 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

umupfumu, it is the main issue. But there may be some others, and only the major one is noticed by me ..... in that case we may need some further analysis.

Whatever, let us know how the situation goes
My System SpecsSystem Spec
25 Dec 2012   #5
mmkarimi

Windows 7 Ultimate x64
 
 

also check your start up programs with executing msconfig in run
My System SpecsSystem Spec
25 Dec 2012   #6
umupfumu

windows 7 home premium 64
 
 

You guys aren't going to believe this. So, I installed the new drivers last night, and I reboot this AM, and it doesn't boot up. So, I do a hard restart, and this time it boots. But now, the internet doesn't work. The RJ-45 connector light is yellow, I'm sending data, but getting nothing back. I can't even visit my router's home page at 192.168.0.1. If I plug in my cable to my laptop, the internet works fine, so it's not a router or cable issue.

Ok, so I figure I'll just roll back the driver installation. I went back to the restore point before. Internet is still broken, in the same way. I go back to a restore point from a week ago. Internet is still broken, in the same way.

I'm getting errors in the event viewer about not being able to obtain an address from the DHCP sever, but even when I manually set the IP address it doesn't work. I can't even ping the router. What gives???? Help!

Thanks,
Chase
My System SpecsSystem Spec
25 Dec 2012   #7
umupfumu

windows 7 home premium 64
 
 

I fixed it, sort of. Hmmm. I think the NIC was having trouble resetting, so I powered down the computer, unplugged it, and held down the power button to drain any excess power. Plugged it back in, turned it on, and I'm still having the amber light, but the internet works! Crazy.
My System SpecsSystem Spec
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 windows freeze, usually on startup but not always




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