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Windows 7: Frequent BSOD's, no cause

25 Dec 2012   #1
sixty01

Windows 7 Professional x64 SP1
 
 
Frequent BSOD's, no cause

I am getting very frequent BSOD's when I am in the middle of either web browsing or basically doing anything. I have done a memory diagnostic and found nothing. And in the BSOD there is no reason/cause of the BSOD for example "Memory_Management" or "Reference_By_Pointer" etc. So I have attached 1 dump file in the .zip, since practically of my BSOD's were the same. Hopefully I can get an answer or hint as to what is causing it. I did do a full scan of any malware or rootkit infections, nothing were found. I used Malwarebytes' Anti-Malware program.


My System SpecsSystem Spec
.
25 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello sixty01.

Uninstall AVG. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Code:
cb779794  c956afb4 ataport!IdePortPdoDispatch+0x9a
cb77957c  c956dc3c ataport!IdeGetPhysicalAddress+0x2e
cb7792e4  c956afb4 ataport!IdePortPdoDispatch+0x9a
Scan the system for possible virus infection.
Code:
cb779038  d1d9afa1Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x17cfa1

--------------------------------------------------------------------------------------------------
lmvm nvlddmkm
start    end        module name
d1c1e000 d2692000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 23:45:55 2012 (506B2F5B)
    CheckSum:         00A5C59B
    ImageSize:        00A74000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).


Let us know the results.
My System SpecsSystem Spec
26 Dec 2012   #3
sixty01

Windows 7 Professional x64 SP1
 
 

It looks like it might have done the trick. I have not gotten any BSOD's today at all . Booted in safe mode and did a full scan with MBAM and the Anti rootkit utility and I did find one threat that was handled and resolved. Also updated the Nvidia driver. And one more thing, no more AVG, MS Security Essentials is all I need really. Thanks for the recommendations, I am not very good at interpreting minidump files so this has made me look at them better.
My System SpecsSystem Spec
.

27 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nice to know

Mark this thread as solved when you will think so.
My System SpecsSystem Spec
Reply

 Frequent BSOD's, no cause




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