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Windows 7: Windows freez while connected via ethernet cable to router

25 Dec 2012   #1
kenobi

windows 7
 
 
Windows freez while connected via ethernet cable to router

Hello,

I have an annoying problem with my pc running Windows 7 Ultimate.
Till I connected my pc(which is a desktop without wi fi adapter) to internet using a ethernet cable and a wi fi router I had no problems. After that, randomly, but especially when browsing the internet, the computer freezes and I must restart it.

I have to mention the fact that if I connect my pc to internet using directly the cable from my ISP ( a pppoe dial-up connection) everything works fine.

All the drivers are from windows update(my Windows is genuine).

What do you suggest?
Thanks in advance.


My System SpecsSystem Spec
.
25 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello kenobi .... post it following the Blue Screen of Death (BSOD) Posting Instructions. If there is no crash dumps, that is OK .... the other information will help us to have a closer look to your system.
My System SpecsSystem Spec
25 Dec 2012   #3
kenobi

windows 7
 
 

Quote   Quote: Originally Posted by Arc View Post
Hello kenobi .... post it following the Blue Screen of Death (BSOD) Posting Instructions. If there is no crash dumps, that is OK .... the other information will help us to have a closer look to your system.
Thank you for the reply.
I am not curently home... But, I've noticed some dump files, something kernel related, before re-formatting and re-installing, due to this persistent problem.

Should I suspect the router or is something else?

One mention:
Using TuneUp Utilities set on Turbo Mode, everything is fine.
My System SpecsSystem Spec
.

25 Dec 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Without seeing the dumps, I cannot comment of the causes, there is no place of a guess. This particular situation may occur due to a lot of alternative reasons.
My System SpecsSystem Spec
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 Windows freez while connected via ethernet cable to router




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