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Windows 7: BSOD New Hardware (MB, CPU, RAM, Video Card), error 0x000000C4

25 Dec 2012   #1
kisile

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD New Hardware (MB, CPU, RAM, Video Card), error 0x000000C4

Hello all,

A couple of days ago, I upgraded the hardware on a video editing machine running Windows 7 Ultimate x64. I was able to get the computer up and running, with all new hardware recognized. Yesterday, though, I encountered three BSOD's: REFERENCE_by_POINTER; IRQL_NOT_LESS_OR_EQUAL; and one saying "A device driver attempting..." The last one occurs every time I get to the welcome screen: i am not even able to log in. Please help!


My System SpecsSystem Spec
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26 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Disable Driver Verifier.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
28 Dec 2012   #3
kisile

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok, after I posted my problem, I booted from LAST KNOWN GOOD CONFIGURATION, and I had no BSODs or other problems. However, earlier this morning, I finally disabled Driver Verifier, and immediately, my computer started having memory problems...I booted into Windows, and it says 8.00 GB installed (3.99 usable)...I have a legit copy of Windows 7 64-bit, and I don't know what to do.
My System SpecsSystem Spec
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28 Dec 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec
28 Dec 2012   #5
kisile

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok, am formatting a drive now to run memtest; i will run it ASAP as I can use my laptop for other tasks. Will check back.
My System SpecsSystem Spec
28 Dec 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Post a screenshot of the full screen resource monitor window.
  • Click Start button.
  • Type " resource monitor" without quotes.
  • Click the resulting link. It will open with the "memory" tab opened. If not, click the memory tab.
  • Make the resulting window full screen.
  • Take a snip shot using snipping tool ; it is in Start> All programs> accessories.
  • Screenshots and Files - Upload and Post in Seven Forums
We need to see it to judge the situation that you are stating.
My System SpecsSystem Spec
28 Dec 2012   #7
kisile

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

So here's the Resource Monitor, Arc

Koolkat, the first time I tried to run memtest from usb, it said boot error. I booted back into windows to try and give some info to Arc, and am trying memtest again
My System SpecsSystem Spec
28 Dec 2012   #8
kisile

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Koolkat, oddly enough, I'm having trouble booting from usb. I've gone into the BIOS and set the first Boot device to be the USB, but it continuously overrides the USB device. Any suggestions?
My System SpecsSystem Spec
28 Dec 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Attachment 247558
This is your motherboard?
Explain how have you distributed all the RAM in the black and blue DIMMs. Have you tried putting both the sticks in the black DIMMs?

In my guess, either the RAM modules you have are not compatible with all the slots, so it is being read, but not being accessed, as a result there is a large amount of hardware reserved memory, ot it may be a faulty DIMM slot, that you will come to know by following the steps of memtest koolkat77 described to you.

Let us know the results.

EDIT: Make it sure that you made the stick bootable at first, and attach the USB stick to a USB port at the back side of the computer.
My System SpecsSystem Spec
28 Dec 2012   #10
kisile

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yeah, the motherboard manual says to install the modules in the blue slots, and the crazy thing is that it was utilizing all 8 GB, until this morning, when I disabled driver verifier. BTW, im having trouble even running memtest right now

Edit: Burned memtest to cd, and am now running the tests. Will check back later with results.
My System SpecsSystem Spec
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 BSOD New Hardware (MB, CPU, RAM, Video Card), error 0x000000C4




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