windows freeze, usually on startup but not always


  1. Posts : 4
    windows 7 home premium 64
       #1

    windows freeze, usually on startup but not always


    Hi all,

    I am getting a windows freeze (no BSOD, just freezes) usually during startup (can occur at any time during startup) but can also occur at any random time.

    fscheck is clear, memdiag is clear, temperatures are all OK

    Attached the logs.

    Thanks for the help.
    Chase
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard, umupfumu.

    Install Service pack 1.
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    A search revealed that you are using nForce as the chipset driver, and that includes nvstor.sys as the storage controller driver. You are using a historic version of nForce .... of May 2009. You need to try to update nForce, as it contains not only the storage controller, but also network controller and a lot of other vital drivers.

    Go to Drivers - Download NVIDIA Drivers, search for nForce, as per your motherboard's chipset specifications.


    See in Details ....
    Event[34612]:
    Log Name: System
    Source: nvstor64
    Date: 2012-04-26T19:13:50.962
    Event ID: 4
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: lesbialepida
    Description:
    Command to device was aborted.

    Device: \Device\RaidPort1
    Model: ST3360320AS
    Firmware Version: 3.CH
    Serial Number: 9QFB2FAF
    Port: 0
    So, RapidPort1 Device is nor working, winch is controlled by nVstor64, a component of nForce drivers. And it results into ...... Memory corruption.
    Event[34631]:
    Log Name: System
    Source: Microsoft-Windows-HAL
    Date: 2012-04-26T20:26:24.658
    Event ID: 12
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: N/A
    User Name: N/A
    Computer: lesbialepida
    Description:
    The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
    So, do it, and let us know the results.
      My Computer


  3. Posts : 4
    windows 7 home premium 64
    Thread Starter
       #3

    Brilliant. I bet this will work. Will mark it solved if I go a few days without a freeze!

    Thank you and Merry Christmas!

    Chase
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    umupfumu, it is the main issue. But there may be some others, and only the major one is noticed by me ..... in that case we may need some further analysis.

    Whatever, let us know how the situation goes :)
      My Computer


  5. Posts : 279
    Windows 7 Ultimate x64
       #5

    also check your start up programs with executing msconfig in run
      My Computer


  6. Posts : 4
    windows 7 home premium 64
    Thread Starter
       #6

    You guys aren't going to believe this. So, I installed the new drivers last night, and I reboot this AM, and it doesn't boot up. So, I do a hard restart, and this time it boots. But now, the internet doesn't work. The RJ-45 connector light is yellow, I'm sending data, but getting nothing back. I can't even visit my router's home page at 192.168.0.1. If I plug in my cable to my laptop, the internet works fine, so it's not a router or cable issue.

    Ok, so I figure I'll just roll back the driver installation. I went back to the restore point before. Internet is still broken, in the same way. I go back to a restore point from a week ago. Internet is still broken, in the same way.

    I'm getting errors in the event viewer about not being able to obtain an address from the DHCP sever, but even when I manually set the IP address it doesn't work. I can't even ping the router. What gives???? Help!

    Thanks,
    Chase
      My Computer


  7. Posts : 4
    windows 7 home premium 64
    Thread Starter
       #7

    I fixed it, sort of. Hmmm. I think the NIC was having trouble resetting, so I powered down the computer, unplugged it, and held down the power button to drain any excess power. Plugged it back in, turned it on, and I'm still having the amber light, but the internet works! Crazy.
      My Computer


 

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