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Windows 7: Random BSOD while just browsing the internet or playing Dota2

25 Dec 2012   #1
seraph973

Microsoft Windows 7 Home Premium 64-bit
 
 
Random BSOD while just browsing the internet or playing Dota2

I am running windows 7 x64 and I get random BSODs sometimes while i'm not doing anything. I ran the memory test that windows has and it didnt detect anything. I checked my BSOD logs using the viewer and it gives me 2 different errors, one has a message BUGCODE_USB_DRIVER and the other one doesnt. I have uploaded my several logs here.

Please help. thanks.


My System SpecsSystem Spec
.
25 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

What's connected to the USB ports?

See if USB Selective Suspense helps the situation:
USB Selective Suspend - Turn On or Off
Go through this tutorial as well:
USB Driver - General Fix for Problems
System Optimisers

Please remove the following software
Code:
  1. Start Menu\Programs\TuneUp Utilities 2013 Public:Start Menu\Programs\TuneUp Utilities 2013 Public
  2. Start Menu\Programs\TuneUp Utilities 2013\All functions Public:Start Menu\Programs\TuneUp Utilities 2013\All functions Public
This software tends to cause BSOD-s. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.

Perform a System File Check:
  • Click on the start
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:You are also having BSOD-s with BCC 124. Go through this thread step by step: Stop 0x124 - what it means and what to try
Quote:
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try Stop 0x124 - what it means and what to try
Look for a newer version for your BIOS:
Code:
BIOS Version/Date	American Megatrends Inc. 204, 12/25/2009
Disk Check on your hard drive for file system errors and bad sectors on it:Post back results.
My System SpecsSystem Spec
26 Dec 2012   #3
seraph973

Microsoft Windows 7 Home Premium 64-bit
 
 

thanks for the response koolkat77!

I removed tuneup, ran the SFC, removed all USB that were whitish, and updated my BIOS. i dont have anything plugged into my usb except for my Razr Abyssus mouse.

so far so good. thanks. fingers crossed
My System SpecsSystem Spec
.

26 Dec 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Ok.

Post if you get new BSOD-s again.
My System SpecsSystem Spec
30 Dec 2012   #5
seraph973

Microsoft Windows 7 Home Premium 64-bit
 
 

I just encountered it again a few minutes ago. i posted the new dump file here. I was just browsing the internet.
My System SpecsSystem Spec
30 Dec 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Have you checked the USB general fix tutorial? The 124 thread? Selective suspense?

How old is your PC?

BTW, please post specs:
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
Upload a screenshot of your hard disk using CrystalDiskInfo and Summary tab using Speccy:Make a hard drive test from the hard drive manufacturers website:Run Disk Check on your hard disk for file system errors and bad sectors on it:
My System SpecsSystem Spec
30 Dec 2012   #7
seraph973

Microsoft Windows 7 Home Premium 64-bit
 
 

Hi,

Yes, i did the USB selective suspend. it was already active when i checked.

it's a G60JX Asus laptop and i updated my user specs. it's been with me around 2 years. i attached all files you requested. i also ran the system chkdsk last week.

thanks.
My System SpecsSystem Spec
30 Dec 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do you use a cooling pad?
My System SpecsSystem Spec
31 Dec 2012   #9
seraph973

Microsoft Windows 7 Home Premium 64-bit
 
 

hi. no i dont use one. my system just runs on high power mode. i also just opened my laptop and cleaned the fans with compressed air today before it happened.
My System SpecsSystem Spec
31 Dec 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK, have you gone through these tutorials:
USB Driver - General Fix for Problems
Stop 0x124 - what it means and what to try

When was the last time you reinstalled windows?
My System SpecsSystem Spec
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