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Windows 7: BSOD randomly on new build, no idea why only happens while idoling

25 Dec 2012   #1
MetalCanadian

Windows 7 professional 64
 
 
BSOD randomly on new build, no idea why only happens while idoling

The BSOD only seems to happen after I leave the pc alone for 20 minutes. Just Installed all the parts on Friday.

Build- Intel Core i5-3570K, Asus GeForce GTX 560 Ti, Raidmax Smilodon Extreme ATX-612WEB - System Build - PCPartPicker

I am out of ideas because I cannot make sense of the event viewer error information.
Any help would be awesome.


My System SpecsSystem Spec
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25 Dec 2012   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I see two things that may or may not be infections. What anit virus program are you using?
wininit.exe
csres.exe

To check and see if they are infection I recommend these.
Windows Defender Offline

Free Online Virus Scanner | ESET

TDSSKiller Download
My System SpecsSystem Spec
25 Dec 2012   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Follow the advice given by Layback.

Check for an update on the firmware of the SSD.
My System SpecsSystem Spec
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26 Dec 2012   #4
MetalCanadian

Windows 7 professional 64
 
 

Right now I have windows defender (*not sure if offline or not) and Microsoft Securities Essentials. I'll download and run one of the other programs and post back the results. In addition, what is the easiest way to check firmware on the SSD, right click then properties or somewhere else?
My System SpecsSystem Spec
26 Dec 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I've called a friend to guide you
My System SpecsSystem Spec
26 Dec 2012   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Quote   Quote: Originally Posted by MetalCanadian View Post
Right now I have windows defender (*not sure if offline or not) and Microsoft Securities Essentials. I'll download and run one of the other programs and post back the results. In addition, what is the easiest way to check firmware on the SSD, right click then properties or somewhere else?
Basically Windows Defender is the same as MSE. The offline runs from an ISO file burned to DVD or USB file and you boot into it.. If you are running Windows 8, MSE is called Windows defender there but is the same as MSE for Windows 7.

To get the firmware for your SSD, go to device manager, expand disk drives, right click on your SSD, select properties, select the details tab and the second item down in the dropdown box is hardware ID. The last numbers will be the firmware. It will look like this. you will notice my firmware is CXM03B1Q

Attachment 247267
My System SpecsSystem Spec
26 Dec 2012   #7
MetalCanadian

Windows 7 professional 64
 
 

Ok, so the Windows Defender Offline did not find any malignant files and my firmware is at version 1.3. I could upgrade it to 1.3.2, but that would require a fresh install of my OS and complete clearing of the BIOS. Should I upgrade it or no? And do you want me to post any log files from Windows Defender?
My System SpecsSystem Spec
26 Dec 2012   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

It may or may not require a clean install. The toolbox would because it will not flash the OS drive, it cannot flash itself and that is where it would be. I believe it possible to flask the OS drive with the Linux tool as the Linux tool runs from memory. As far as should you. That is up to you. I could find no release notes to find what this firmware update addresses. I have a Vertex2 and have not updated it in quite some time. It runs fine. That has no bearing on how yours runs. I don't believe it would be wrong to update the firmware. Whether it is necessary, I don't know.
My System SpecsSystem Spec
26 Dec 2012   #9
MetalCanadian

Windows 7 professional 64
 
 

Based on the zip file from the dumps should I just do a complete fresh install or look for more troubleshooting options? I probably will not update the firmware unless I truly need to or there are other options that would require the wipe.
My System SpecsSystem Spec
26 Dec 2012   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Well the decision is yours. I assume you have taken the steps previously suggested. If you have, you can bet on a hardware problem, a driver issue or do the firmware update and a clean install. Hardware tests are extremely long and tiresome, but because it is a new install I would do that along with a clean install. You still have a warranty on the hardware that is time sensitive. Because of that, I would test the heck out of the hardware. If you find a problem, they will normally blame it on you or other problems. So, cover your bases before calling. Be able to tell them everything they want you to do has already been done. That is my suggestion from numerous RMAs from many vendors.
My System SpecsSystem Spec
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