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Windows 7: Blue Screen 0x00000124 when playing games


25 Dec 2012   #1

Windows 7 Ultimate x64
 
 
Blue Screen 0x00000124 when playing games

Hello. This is my first post in the forums, so I'm sorry if I made something wrong.

First of all, I know there's already a lot of posts in forums about this error, and almost all of them got solved by replacing parts from the computer, and if I have to do that, then I might as well be sure that I really have to do it, so I came here to ask for help.

So, this all started about 3 months ago when I decided to install Assassins Creed, went fine for about 30 minutes and then, for the first time, it showed me this blue screen (0x00000124), and every time I tried to play the game, the same blue screen appeared, so I gave up and uninstalled it. I was playing League of Legends at the time too, and the error never appeared. And now I get to the reason that took me to make this post. About 1 week ago, this error, the one that appeared when I played Assassins Creed, started to appear when I played League of Legends, and Aion, which is really strange because it never appeared before. And now every time I try to play anything, this error appears, and even when I'm watching stream, the error appears. I don't know what to do. I already tried almost everything (didn't do 9) that was on this post (Stop 0x124 - what it means and what to try) and nothing worked.

I'm leaving a zip file with everything that SF_Diagnostic_Tool gave me.

Hope someone can help. :)

Forgot to mention something, I already ran Memtest86+, FurMark and used BlueScreenViewer. Memtest showed no problems. FurMark went to 90șC and nothing happened. BlueScreenViewer said that the blue screen was caused due to hal.dll.

My System SpecsSystem Spec
.

26 Dec 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Windows Genuine and Activation Issue Posting Instructions

Code:
3: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.5, DMIVersion 37, Size=1160]
BiosVendor = Phoenix Technologies, LTD
BiosVersion = 6.00 PG
BiosReleaseDate = 08/23/2007
SystemManufacturer = OEM
SystemProductName = OEM
SystemFamily =  
SystemVersion = OEM
SystemSKU =  
BaseBoardManufacturer = Foxconn
BaseBoardProduct = 946 7MA Series
Code:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Please upload/update your System Specifications using:
My System SpecsSystem Spec
26 Dec 2012   #3

Windows 7 Ultimate x64
 
 

Oh, sorry, I thought that thing in the bottom left corner was enough (that says My System Spec), but here it is .
CPU - Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz;
Motherboard - Foxconn 946 7MA Series;
BIOS - Phoenix - AwardBIOS v6.00PG;
RAM - 2,00 GB DD2 667Mhz;
HDD - (1) SAMSUNG HD400LD ATA Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro USB Device (4) Generic- SD/MMC USB Device (5) Generic- SM/xD-Picture USB Device;
Graphics Card - NVIDIA GeForce GTX 550 Ti (I replaced my graphics card about 5 months ago, I previously had a NVIDIA 7200 GS;
OS - Microsoft Windows 7 Ultimate 64-bit.
My System SpecsSystem Spec
.


26 Dec 2012   #4

windows 7 x64 pro sp1
 
 

how big is your power supply?
My System SpecsSystem Spec
26 Dec 2012   #5

Windows 7 Ultimate x64
 
 

Forgot to mention it. I don't know the brand of my PSU, all I know is that it has 400W. I could try and open my pc and try to find out if it helps solving this.
My System SpecsSystem Spec
26 Dec 2012   #6

windows 7 x64 pro sp1
 
 

sounds like the psu is not strong enough for your video card. might want to think of upgrading it
My System SpecsSystem Spec
26 Dec 2012   #7

Windows 7 Ultimate x64
 
 

So if I update my PSU, the blue screen disappears? I just want to be sure about this. The fact that I can't update my BIOS, since the motherboard that I'm using I kinda old and got discontinued, so all the updates are from 2008. From some forum posts, they say updating BIOS can fix the issue. Again, just want to be sure, if I have to update my PSU, I'll do it.
My System SpecsSystem Spec
26 Dec 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Could please follow these steps:I'm just slightly confused about how you can have a O.E.M installation on a Foxconn motherboard and a BIOS which is from 2007
My System SpecsSystem Spec
26 Dec 2012   #9

Windows 7 Ultimate x64
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A60C22D3-DC79-450D-9B27-B97937063E27}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A60C22D3-DC79-450D-9B27-B97937063E27}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3900875752-516782923-874070947</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20070823000000.000000+000</Date></BIOS><HWID>90863F07018400FA</HWID><UserLCID>0816</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-2070-7601.0000-3602012
Installation ID: 017815916966662674691891241806194644623225366066504896
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 26-12-2012 19:32:45

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:26:2012 17:06
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJTm6r6YqnZI5ChxjsYCFZZ9RJv44swx

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC IntelR AWRDACPI
FACP IntelR AWRDACPI
HPET IntelR AWRDACPI
MCFG IntelR AWRDACPI
SSDT PmRef CpuPm
SLIC _ASUS_ Notebook
My System SpecsSystem Spec
26 Dec 2012   #10

Windows 7 Ultimate x64
 
 

There you go. I posted it twice by accident.
My System SpecsSystem Spec
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 Blue Screen 0x00000124 when playing games




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