BSOD using bluetooth headset and steam

darkchaos452366 · 26 Dec 2012

Hello forumers,

Many times today I have encountered a BSOD while using my turtle beach px5 headset with my Rocketfish Bluetooth micro adapter. When playing a game on steam or other such things and talking it crashes. I'm assuming it had to due with the bluetooth between the headset. it gave the error irql_LESS THEN_OR EQUAL

My specs are

CPU: Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz

Motherboard: SAMSUNG ELECTRONICS CO., LTD. Q430/Q530

BIOS: Phoenix SecureCore(tm) NB Version 04KF.M013.20100623.KSJ

Total memory: 4.00 GB Usable memory: 3.86 GB

HDD: SAMSUNG HM500JI ATA Device

Sound card: (1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) Virtual Audio Cable (4) NVIDIA High Definition Audio (5) NVIDIA High Definition Audio (6) Realtek High Definition Audio

Graphics card: NVIDIA GeForce 310M

OS: Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

I will post my dmp files and such below

darkchaos452366 · 26 Dec 2012

any1 wanna answer this?

**Pauly** · 26 Dec 2012

Hello darkchaos452366, Welcome to SF

Afraid i cant offer to much insight into this as im am currently setting up my debugging tools but i ran two of your dumps and they are both 0xd1 errors blaming the stdriver64.sys driver for the crash this is part of the realtek audio driver may be worth trying to update your audio drivers

Give it a go and see how you get on if no joy post any new dumps after updating and if no one else jumps on this thread i will come back to it 2moro (im on UK time)

darkchaos452366 · 26 Dec 2012

It crashed again now what?

Something to do with bad pool header

EDIT

I got another error with service exception and both dmp's will be below

darkchaos452366 · 27 Dec 2012

Now I am losing sound from my headset and goes off and on.

Im taking a guess that my bluetooth adaptor is faulty because it works with my itouch flawlessly and xbox great

Any suggestions are welcome though.

Arc · 27 Dec 2012

It is crashed on Sound tap driver Upper Class Filter Driver v2.0.0.0.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002ec8b80, fffff88006bde220, 0}

*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2555 )

Followup: MachineOwner
---------

And it is somehow old.

Code:

lmvm stdriver64
start             end                 module name
fffff880`0593e000 fffff880`0595a000   stdriver64 T (no symbols)           
    Loaded symbol image file: stdriver64.sys
    Image path: \SystemRoot\system32\DRIVERS\stdriver64.sys
    Image name: stdriver64.sys
    Timestamp:        Fri Mar 18 05:47:45 2011 (4D82A4A9)
    CheckSum:         0001A464
    ImageSize:        0001C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it from Record Streaming Audio - Streaming Audio Capture Software.

Let us know the results.