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Windows 7: BSOD using bluetooth headset and steam

26 Dec 2012   #1
darkchaos452366

Windows 7 Ultimate SP 1 x64
 
 
BSOD using bluetooth headset and steam

Hello forumers,

Many times today I have encountered a BSOD while using my turtle beach px5 headset with my Rocketfish Bluetooth micro adapter. When playing a game on steam or other such things and talking it crashes. I'm assuming it had to due with the bluetooth between the headset. it gave the error irql_LESS THEN_OR EQUAL

My specs are

CPU: Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz

Motherboard: SAMSUNG ELECTRONICS CO., LTD. Q430/Q530

BIOS: Phoenix SecureCore(tm) NB Version 04KF.M013.20100623.KSJ

Total memory: 4.00 GB Usable memory: 3.86 GB

HDD: SAMSUNG HM500JI ATA Device

Sound card: (1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) Virtual Audio Cable (4) NVIDIA High Definition Audio (5) NVIDIA High Definition Audio (6) Realtek High Definition Audio

Graphics card: NVIDIA GeForce 310M

OS: Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

I will post my dmp files and such below


My System SpecsSystem Spec
26 Dec 2012   #2
darkchaos452366

Windows 7 Ultimate SP 1 x64
 
 

any1 wanna answer this?
My System SpecsSystem Spec
26 Dec 2012   #3
Pauly

Win7 Ultimate X64
 
 

Hello darkchaos452366, Welcome to SF

Afraid i cant offer to much insight into this as im am currently setting up my debugging tools but i ran two of your dumps and they are both 0xd1 errors blaming the stdriver64.sys driver for the crash this is part of the realtek audio driver may be worth trying to update your audio drivers

Give it a go and see how you get on if no joy post any new dumps after updating and if no one else jumps on this thread i will come back to it 2moro (im on UK time)
My System SpecsSystem Spec
26 Dec 2012   #4
darkchaos452366

Windows 7 Ultimate SP 1 x64
 
 

It crashed again now what?

Something to do with bad pool header

EDIT

I got another error with service exception and both dmp's will be below
My System SpecsSystem Spec
27 Dec 2012   #5
darkchaos452366

Windows 7 Ultimate SP 1 x64
 
 

Now I am losing sound from my headset and goes off and on.

Im taking a guess that my bluetooth adaptor is faulty because it works with my itouch flawlessly and xbox great

Any suggestions are welcome though.
My System SpecsSystem Spec
27 Dec 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit 9926 Multiprocessor Free
 
 

It is crashed on Sound tap driver Upper Class Filter Driver v2.0.0.0.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002ec8b80, fffff88006bde220, 0}

*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Probably caused by : stdriver64.sys ( stdriver64+2555 )

Followup: MachineOwner
---------
And it is somehow old.
Code:
lmvm stdriver64
start             end                 module name
fffff880`0593e000 fffff880`0595a000   stdriver64 T (no symbols)           
    Loaded symbol image file: stdriver64.sys
    Image path: \SystemRoot\system32\DRIVERS\stdriver64.sys
    Image name: stdriver64.sys
    Timestamp:        Fri Mar 18 05:47:45 2011 (4D82A4A9)
    CheckSum:         0001A464
    ImageSize:        0001C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Record Streaming Audio - Streaming Audio Capture Software.

Let us know the results.
My System SpecsSystem Spec
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 BSOD using bluetooth headset and steam




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